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- Tasks: Manage pricing, bookings, and customs for European road freight.
- Company: Join a leading freight forwarding business with ambitious growth plans.
- Benefits: Enjoy a competitive salary, generous leave, bonuses, and extensive training.
- Why this job: Be part of a fast-paced environment solving logistics challenges for major brands.
- Qualifications: 2+ years in road freight forwarding; customer service skills are essential.
- Other info: Hybrid working available; commutable to Lichfield, West Midlands.
The predicted salary is between 30000 - 38000 £ per year.
We are actively looking to engage shipping, freight and European road transport professionals with a passion for freight forwarding for a new role as a European Road Freight Controller in Lichfield in the West Midlands.
My client is a leading freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a European Road Freight Controller you will report to the Road & European Freight Manager on a daily basis. You will be responsible for the following areas across the Lichfield, West Midlands office:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export road freight to and from EU, Switzerland and Turkey. The business is mixed across groupage services, full-loads and part-loads.
- Responsible for preparing road freight pricing & customer quotations - informing about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Organising road transport through third party transit means throughout Europe, Switzerland and Turkey.
- Providing appropriate transportation means with adequate load capacity and regulations around WTD and VOSA regulations.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Ensuring, booking and conducting customs clearance.
The successful candidate will have an expansive background in either air or road freight forwarding industry. The ideal European Road Freight Controller will have the following skills and experience:
- 2+ years experience in road freight forwarding, transport planning or European freight.
- Experience of pricing, quotation and planning customer deliveries across road freight in the UK and EU.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Lichfield, West Midlands on a hybrid basis.
What's On Offer?
- £30,000-£38,000
- 32 days annual leave
- 10% - 15% company bonus / profit share
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Road Freight Controller
✨Tip Number 1
Familiarise yourself with the latest trends in European road freight and logistics. Understanding current market dynamics and challenges can help you engage in meaningful conversations during interviews, showcasing your passion and knowledge about the industry.
✨Tip Number 2
Network with professionals in the freight forwarding sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potentially even referrals for the position at StudySmarter.
✨Tip Number 3
Brush up on your knowledge of customs compliance and INCOTerms. Even if it's not essential, having a solid understanding of these areas can set you apart from other candidates and demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed pricing, quoting, and customer service in previous roles. Being able to articulate your experience clearly will help you stand out during the interview process.
We think you need these skills to ace European Road Freight Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in road freight forwarding and transport planning. Emphasise any specific achievements or projects that demonstrate your skills in pricing, quoting, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the freight forwarding industry. Mention your understanding of customs compliance and INCOTerms, and explain how your background aligns with the responsibilities of the European Road Freight Controller role.
Highlight Relevant Skills: In your application, clearly outline your experience with managing freight logistics, including any specific software or tools you have used. This will help demonstrate your capability to handle the responsibilities mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the freight forwarding industry.
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of freight forwarding, especially road freight. Understand the key terms like INCOTerms, customs entries, and the differences between groupage services, full-loads, and part-loads. This will show your passion for the industry and your readiness for the role.
✨Prepare for Pricing Questions
Since you'll be responsible for preparing road freight pricing and customer quotations, be ready to discuss how you approach pricing strategies. Think about examples from your past experience where you successfully managed costs while ensuring customer satisfaction.
✨Demonstrate Customer Service Skills
Excellent customer service is crucial in this role. Prepare to share specific examples of how you've handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and build strong relationships with clients.
✨Familiarise Yourself with Regulations
Understanding regulations around WTD and VOSA is important for this position. Do some research on these regulations and be prepared to discuss how you would ensure compliance in your role as a European Road Freight Controller.
