Wellbeing Support Worker

Wellbeing Support Worker

Cardiff Full-Time 19200 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people in Cardiff facing trauma and help them build resilience.
  • Company: Join Moxie People, a charity dedicated to transforming youth support services.
  • Benefits: Enjoy a supportive team environment and the chance to make a real impact.
  • Why this job: Be part of a pioneering project that changes lives and supports youth homelessness.
  • Qualifications: Experience with young people in crisis; understanding of trauma-informed care is essential.
  • Other info: Fixed term contract until March 2027, with potential for extension.

The predicted salary is between 19200 - 33600 £ per year.

Looking for a job that genuinely means something? As a Wellbeing Support Worker, you'll play a central role in helping young people in Cardiff rebuild after trauma, overcome adversity, and move towards a brighter, more stable future. This isn't box-ticking support; it's about being the calm, consistent presence that helps someone turn a corner.

Moxie People are recruiting for a Wellbeing Support Worker to join a pioneering project in Cardiff that aims to make youth homelessness rare, brief and non-recurrent. You'll work as part of a powerful partnership model that's changing the way support is delivered - and changing lives in the process.

  • Salary: Circa 24,000 per annum
  • Hours: 35 hours per week, Monday-Friday, 9am-5pm (plus on-call rota, 1 in 8 weeks)
  • Contract: Fixed term until March 2027 (with potential for extension)
  • Location: Based across multiple sites in Cardiff

What you'll be doing as a Wellbeing Support Worker:

  • Provide 1:1 support to young people at risk of exploitation, abuse, or crisis
  • Help them build resilience and coping tools while awaiting mental health services
  • Work with their support workers and partners across Cardiff to ensure joined-up care
  • Deliver person-centred support that prioritises dignity, trust, and emotional safety

This role is ideal if you:

  • Have experience supporting young people with complex needs
  • Understand trauma-informed care and practice it with compassion
  • Are calm under pressure, resilient, and great at building trust
  • Thrive in a collaborative environment and want to make a real impact

Nice to have:

  • Level 3 in Health & Social Care (or equivalent)
  • Knowledge of child sexual/criminal exploitation indicators
  • Background in floating support, outreach, or partnership-based services

Why join this charity? Because you'll join a charity that will genuinely care for and support you. You'll be joining a team that's purpose-driven, supportive, and grounded in doing things properly. And you'll be part of a project that's leading the way in transforming support services for young people in Cardiff.

To apply, contact Keeran Williams at Moxie People. We welcome CVs or just a chat to start with. Do something that makes a difference with your career. Apply today!

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Contact Detail:

Moxie People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Wellbeing Support Worker

✨Tip Number 1

Familiarise yourself with trauma-informed care principles. Understanding how to support young people who have experienced trauma will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the field of youth support and wellbeing. Attend local events or workshops in Cardiff to connect with others who work in similar roles, as they may provide insights or even referrals.

✨Tip Number 3

Research Moxie People and their approach to supporting young people. Being knowledgeable about their projects and values will show your genuine interest and alignment with their mission during any discussions.

✨Tip Number 4

Prepare for situational questions that may arise in interviews. Think about scenarios where you've successfully supported someone in crisis or built trust with a young person, as these examples will highlight your relevant experience.

We think you need these skills to ace Wellbeing Support Worker

Empathy
Trauma-Informed Care
Resilience
Active Listening
Communication Skills
Problem-Solving Skills
Collaboration
Emotional Intelligence
Conflict Resolution
Understanding of Child Exploitation Indicators
Ability to Build Trust
Adaptability
Experience with Young People
Knowledge of Mental Health Services

Some tips for your application 🫡

Understand the Role: Before applying, take time to fully understand the responsibilities and requirements of a Wellbeing Support Worker. Reflect on how your experiences align with the role's focus on trauma-informed care and supporting young people.

Tailor Your CV: Make sure your CV highlights relevant experience, particularly in supporting young people with complex needs. Use specific examples that demonstrate your ability to build trust and provide emotional support.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in the lives of young people. Discuss your understanding of trauma-informed care and how you can contribute to the charity's mission in Cardiff.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Moxie People

✨Understand the Role Deeply

Before your interview, make sure you thoroughly understand what a Wellbeing Support Worker does. Familiarise yourself with trauma-informed care and how it applies to supporting young people. This will help you articulate your understanding and passion for the role.

✨Showcase Your Experience

Be prepared to discuss your previous experience working with young people, especially those with complex needs. Share specific examples of how you've helped individuals overcome challenges, as this will demonstrate your capability and commitment to making a difference.

✨Emphasise Collaboration Skills

Since the role involves working with various partners and support workers, highlight your ability to collaborate effectively. Discuss any past experiences where teamwork was crucial in achieving positive outcomes for those you supported.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's approach to youth homelessness and the specific project you'll be involved in. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values.

Wellbeing Support Worker
Moxie People
Location: Cardiff
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  • Wellbeing Support Worker

    Cardiff
    Full-Time
    19200 - 33600 £ / year (est.)
  • M

    Moxie People

    50-100
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