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- Tasks: Assist management in driving sales and delivering exceptional customer service.
- Company: Join vineyard vines, a brand that believes every day should feel good.
- Benefits: Enjoy a fun work environment with opportunities for growth and team-building activities.
- Why this job: Be part of a vibrant team that values creativity and customer happiness.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Flexible hours, including weekends and holidays, to fit your schedule.
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)
Overview: Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities:
- Generate Sales: Responsible for meeting their goals/measures, develops and maintains relationships with top customers, supports in-store event sourcing and execution.
- Customer Experience: Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”, leads the store in email capture and educating new associates on best practices, ensures the customer wish list is always current with customers being notified when product arrives.
- Crew Development: Assists with training new associates, helps foster a welcoming, fun, encouraging and energetic crew and customer environment, helps in recruiting and referring top talent for the store’s teams, supports store and team-building activities with the management team.
- Operations: Maintains efficient merchandise controls, maintains loss prevention awareness at all times, helps maintain a clean and tidy store environment.
- Merchandising: Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives, contributes to weekly product feedback.
Requirements:
- Strong interpersonal communication and customer service skills.
- Team focused, confident, and professional.
- Creative, adaptable, entrepreneurial and driven by integrity.
- Strong verbal and written skills.
- Ability to perform effective selling techniques to achieve sale and repeat business.
- Ability to work a flexible schedule including holidays, overnights, weekends.
- A passion for making people happy.
- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities.
- Accuracy and attention to detail.
- Ability to effectively receive and communicate feedback.
- Positive outlook.
- Excited to get to know our product inside and out in order to offer style advice and help customers.
- Outgoing, friendly & personable with a positive attitude.
- Customer Service-oriented experience preferred but not necessary.
- Passion for the vineyard vines brand.
As an employee at a vineyard vines retail location, all team members must have the ability to:
- Stand and/or move around for extended periods of time.
- Reach, carry, bend, and climb ladders occasionally.
- Lift up to 40 pounds, unless an accommodation is requested.
Contact Detail:
vineyard vines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Part Time - 145 Greenwich Ave, Greenwich, CT
✨Tip Number 1
Familiarise yourself with the vineyard vines brand and its values. Understanding their mission, especially the idea that 'Every Day Should Feel This Good', will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you've gone above and beyond for customers, as this role heavily focuses on exceptional service.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what management looks for in a Sales Associate, which can give you an edge in your application.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and collaboration. Since you'll be assisting in training new associates and fostering a positive environment, showing that you're a team player will resonate well with the hiring managers.
We think you need these skills to ace Sales Associate, Part Time - 145 Greenwich Ave, Greenwich, CT
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate. Familiarise yourself with the key functions such as driving sales, ensuring customer experience, and supporting team development.
Tailor Your CV: Highlight relevant experience in customer service and sales in your CV. Use specific examples that demonstrate your interpersonal skills and ability to work in a team, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the vineyard vines brand and your enthusiasm for making customers happy. Mention how your skills align with their brand promise of 'Every Day Should Feel This Good'.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is important for this position.
How to prepare for a job interview at vineyard vines
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on making every day feel good.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, highlight your ability to collaborate and support your colleagues. Discuss any previous experiences where you contributed to a positive team environment or helped train new team members.
✨Know the Brand Inside Out
Familiarise yourself with vineyard vines' products and brand values before the interview. Being able to discuss their offerings and how they align with your personal style will show your genuine interest in the company and its mission.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and customer interaction scenarios. Prepare answers that demonstrate your ability to handle difficult situations with a positive attitude, showcasing your adaptability and integrity.
