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For Companies At a Glance
- Tasks: Make delicious coffee and serve customers with a smile every day.
- Company: Join Costa Coffee, the UK's favourite coffee shop, known for its passion and teamwork.
- Benefits: Enjoy free drinks on shift, discounts, flexible pay, and great training opportunities.
- Why this job: Be part of a fun team, learn about coffee, and create memorable moments for customers.
- Qualifications: A positive attitude, communication skills, and a passion for coffee and people are essential.
- Other info: Opportunity to help children in coffee-growing communities through fundraising.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits. So you’re sure to enjoy Costa Coffee as much as our customers do.
A bit about the role:
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappés, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A bit about you:
- A passion for coffee and people is just the start of what we’re looking for.
- A positive outlook, can-do attitude and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard-working attitude and multi-tasking skills
What we can offer:
- Pay up to £11.44 per hour dependent on age
- Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
- Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise
- Free uniform to wear on shift
- Access to a range of learning and development opportunities and our award-winning Apprenticeship programme
- Employee Assistance Programme and access to our dedicated Mental Health First Aiders
- Wage stream – flexible pay for those moments when you need a little extra cash before payday
- Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member
- Cycle to Work Scheme through which you can make huge savings on bikes and accessories
- Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays
- And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
A bit about us:
Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who puts our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.
We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.
At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
This role is for a store owned by one of our franchise partners; their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Please note this post may close before the date specified.
Location: 8 High Street, Southampton, Hampshire, United Kingdom, SO14 2DH
Barista- Costa Coffee employer: Go! Southampton
Contact Detail:
Go! Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista- Costa Coffee
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and products. Knowing the different types of coffee, teas, and seasonal offerings will not only impress during your interview but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers daily, so being able to engage in friendly conversation and provide excellent service is key. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your teamwork abilities. Costa Coffee values collaboration, so think of examples from past experiences where you worked well in a team. Be ready to discuss how you can contribute positively to the store environment.
✨Tip Number 4
Demonstrate your enthusiasm for coffee culture. Whether it's sharing your favourite coffee brewing methods or discussing sustainability in coffee sourcing, showing that you're knowledgeable and passionate about coffee will set you apart from other candidates.
We think you need these skills to ace Barista- Costa Coffee
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Highlight your passion for coffee and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or hospitality. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at Costa Coffee and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is important in a customer-facing role.
How to prepare for a job interview at Go! Southampton
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share your favourite coffee types or experiences that highlight your enthusiasm. This will show the interviewer that you genuinely care about the product you'll be serving.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Costa Coffee values a positive interaction with customers, so showcasing your ability to engage and connect with people will set you apart.
✨Highlight Teamwork Experience
Since teamwork is crucial in a busy coffee shop environment, be ready to discuss your previous experiences working in a team. Mention specific instances where you collaborated effectively with others to achieve a common goal.
✨Prepare for Common Interview Questions
Anticipate questions like 'What does great customer service mean to you?' or 'How do you handle stressful situations?' Practising your responses will help you feel more confident and articulate during the interview.
