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- Tasks: Join us as a Retail Customer Service Manager, delivering top-notch service and supporting daily operations.
- Company: Be part of the Entain family, a company that values learning and development.
- Benefits: Enjoy perks like transportation and meal allowances, plus medical assistance and training opportunities.
- Why this job: This entry-level role offers a chance to grow professionally in a supportive team environment.
- Qualifications: We seek enthusiastic learners with good communication skills and basic computer knowledge.
- Other info: Flexible 30-hour multi-site position perfect for high school and college students.
The predicted salary is between 28800 - 43200 £ per year.
As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. We are offering an entry-level position in a work environment that values learning and development. If you are dedicated and proactive, come join us.
Requirements:
- Enthusiasm for learning and growing professionally.
- Good communication and organizational skills.
- Ability to work in a team.
- Basic computer skills.
Responsibilities:
- Assist in administrative and support activities.
- Answer calls and manage correspondence.
- Organize documents and maintain records.
- Participate in projects and support the execution of tasks.
Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Training and growth opportunities.
Contact Detail:
Infoempregos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service (CSM) 30hrs - Multi-site
✨Tip Number 1
Show your enthusiasm for learning during the interview. Share specific examples of how you've embraced new challenges in the past, as this aligns perfectly with our focus on professional growth.
✨Tip Number 2
Brush up on your communication skills. Practice active listening and clear speaking, as these are crucial for a Retail Customer Service Manager role where you'll be interacting with customers and team members regularly.
✨Tip Number 3
Familiarise yourself with basic computer applications that are commonly used in retail environments. Being comfortable with technology will help you stand out as a candidate who can easily adapt to our systems.
✨Tip Number 4
Demonstrate your teamwork abilities by discussing past experiences where you successfully collaborated with others. Highlighting your ability to work well in a team will resonate with our values at StudySmarter.
We think you need these skills to ace Retail Customer Service (CSM) 30hrs - Multi-site
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Retail Customer Service Manager.
Craft a Strong CV: Ensure your CV is clear, concise, and highlights relevant experience. Emphasise your communication and organisational skills, as well as any previous customer service experience, even if it's informal.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention your eagerness to learn and grow professionally, and provide examples of how you have demonstrated these qualities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Infoempregos
✨Show Your Enthusiasm
Make sure to express your passion for customer service and your eagerness to learn. Companies like Entain value candidates who are proactive and dedicated, so let your enthusiasm shine through during the interview.
✨Demonstrate Communication Skills
Since good communication is key in this role, prepare examples of how you've effectively communicated in past experiences. Whether it's resolving a customer issue or collaborating with a team, be ready to share specific instances.
✨Highlight Teamwork Experience
As this position requires working in a team, think of times when you successfully collaborated with others. Discuss your role in those situations and how you contributed to achieving common goals.
✨Prepare for Administrative Tasks
Familiarise yourself with basic administrative duties that may be part of the job. Be ready to discuss your organisational skills and any experience you have with managing documents or correspondence.
