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- Tasks: Join our team to deliver exceptional food and guest experiences.
- Company: German Doner Kebab is a rapidly growing restaurant brand with over 90 locations worldwide.
- Benefits: Enjoy career progression opportunities and a vibrant team culture.
- Why this job: Be part of a dynamic environment where your contributions truly matter.
- Qualifications: Clear communication skills, a positive attitude, and a passion for guest service are essential.
- Other info: Cross-training in various roles will enhance your skills and experience.
Are you ready to join one of the fastest-growing restaurant brands? German Doner Kebab is redefining the kebab experience with over 90 restaurants worldwide, leading the Casual Dining sector with exceptional service, quality food, and memorable guest experiences.
We are seeking enthusiastic Team Members who are eager to grow with us and contribute to our success. Your role involves supporting your team to deliver outstanding food quality, guest care, and service. You will be pivotal in maintaining our brand standards, working collaboratively within a great team, and ensuring every guest leaves satisfied and eager to return.
Responsibilities:- Prioritize guest satisfaction in all interactions.
- Maintain a positive attitude and assist guests with menu choices, upselling where appropriate.
- Process orders using the POS system and deliver food and beverages efficiently.
- Assist in food preparation and packaging, ensuring presentation standards are met.
- Promote additional menu items to enhance guest experience and increase sales.
- Handle sales transactions, provide receipts, and ensure order completeness.
- Greet guests warmly and handle inquiries professionally.
- Maintain cleanliness and sanitation in all guest areas.
- Adhere to brand standards and deliver exceptional service consistently.
- Clear communication and attentive listening skills.
- Professional appearance and positive demeanor.
- Enthusiasm and cheerful attitude towards tasks.
- Ability to adapt to varying business volumes with urgency.
- Understanding of menu items and allergens.
- Ability to follow instructions and maintain brand standards.
- Accurate completion of daily paperwork.
- Willingness to be cross-trained in all areas of the kitchen and front counter.
- A genuine care for guest service and high standards.
Join GDK and benefit from a full career pathway with excellent progression opportunities!
Front of House Team Member employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the menu and any special items or promotions. This will not only help you answer guest queries confidently but also allow you to upsell effectively, showcasing your knowledge during the interview.
✨Tip Number 2
Demonstrate your enthusiasm for customer service by sharing past experiences where you went above and beyond for a guest. This shows that you genuinely care about guest satisfaction, which is crucial for this role.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about food and service. Being articulate and friendly will help you make a great impression during the interview process.
✨Tip Number 4
Research German Doner Kebab's brand values and mission. Understanding their commitment to quality and guest experience will allow you to align your answers with their expectations, making you a more appealing candidate.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Front of House Team Member.
Craft a Strong CV: Create a CV that showcases your relevant experience in customer service or hospitality. Emphasise your communication skills, positive attitude, and any previous roles where you contributed to guest satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for joining German Doner Kebab. Mention specific reasons why you want to work there and how you can contribute to their mission of delivering exceptional service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. German Doner Kebab values a positive attitude, so let your passion for guest service shine through during the interview.
✨Know the Menu
Familiarise yourself with the menu items and any allergens. Being able to discuss the offerings confidently will demonstrate your commitment to guest satisfaction and your ability to upsell effectively.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively within a team. Share examples of how you've supported colleagues in previous roles, as teamwork is crucial in maintaining brand standards and ensuring a great guest experience.
✨Prepare for Situational Questions
Be ready to answer situational questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to handle difficult guests or busy periods, and explain how you managed those situations.
