At a Glance
- Tasks: Serve customers with passion, assist in various store areas, and ensure product quality.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy 20 days holiday, flexible working, discounts, and access to wellbeing resources.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a supportive work culture.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible hours available; we welcome applicants who can work varied shifts.
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About the role
Availability Window
- Days: Sun, Sat
- From: 17:30:00
- To: 24:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's part of what makes it so exciting.
Being a colleague in one of our stores means helping to serve our shoppers better every day. You'll meet great people, learn new things, and be part of a diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Note: You must be over 18 to apply for this role.
Responsibilities
- Knowing your customers and serving them with passion and pride; providing excellent natural service.
- Being knowledgeable about products and services within the store.
- Working across the store in service, picking, and replenishment areas as required.
- Applying training to work safely, effectively, and serve customers brilliantly.
- Making customer-focused decisions and delivering routines that meet customer needs at the right time.
- Participating in seasonal, community, and charity events to create an inclusive atmosphere.
- Understanding store performance and working with the team to drive service, sales, reduce waste, and deliver profit.
- Handling products carefully to maintain quality and ensure they reach customers in the best condition.
- Living Tesco's values, making everyone feel welcome, and following policies.
- Accepting deliveries into the store when required.
Minimum requirements
- A passion for delivering great service, greeting customers with a smile, and serving with pride.
- Ability to build rapport with customers to ensure a positive shopping experience.
- Initiative and decision-making skills for customer benefit.
- Ability to work well within a team and communicate openly.
- Building relationships with colleagues to foster a positive team environment.
- Punctuality, good presentation, and being a brand ambassador.
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
- Flexible working requests from day one.
- Colleague discounts: 10% off, 15% at pay weekend, saving up to £2,000/year.
- Access to free wellbeing resources.
- Life cover of five times your pay and a pension with up to 7.5% matching contributions.
- Flexible benefits including discounts, shares, cycle schemes.
- Uniform provided and policies supporting all life moments.
- Access to colleague networks and inclusion initiatives.
About Us
At Tesco, our vision is to become every customer's favourite way to shop, at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We are committed to diversity, equity, and inclusion, ensuring everyone feels welcome and represented. We support flexible working and are proud to be a Disability Confident Leader. Visit our website for more information about our values, culture, and latest jobs.
Tesco Colleague - Llanelli Extra employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Llanelli Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco offers flexibility in working hours, being clear about when you can work will demonstrate your willingness to adapt and meet their scheduling needs.
✨Tip Number 3
Showcase your customer service skills by preparing examples from past experiences where you've gone above and beyond for customers. This will highlight your passion for delivering great service, which is crucial for this role.
✨Tip Number 4
Engage with the local community and be aware of any events or initiatives Tesco is involved in. Mentioning these during your application process can demonstrate your commitment to the company's community-focused values.
We think you need these skills to ace Tesco Colleague - Llanelli Extra
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience and skills that align with what Tesco is looking for.
Tailor Your CV: Make sure your CV reflects your customer service experience and ability to work in a team. Use specific examples that demonstrate your skills in serving customers and working collaboratively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering great service. Mention how your values align with Tesco's commitment to diversity and inclusion, and express your enthusiasm for the role.
Check Availability: Be clear about your availability in your application. If your schedule closely matches the required hours, mention this to show your flexibility and willingness to adapt.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Tesco values great customer service, so be sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond to ensure a positive experience for shoppers in previous roles.
✨Demonstrate Teamwork Skills
As a Tesco colleague, you'll be part of a diverse team. Highlight your ability to work well with others by discussing past experiences where you collaborated effectively to achieve a common goal.
✨Be Prepared to Discuss Flexibility
Since Tesco offers flexible working hours, be ready to talk about your availability. If your schedule doesn't perfectly match their requirements, explain how you can still contribute positively to the team.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core values and mission. During the interview, mention how your personal values align with theirs, particularly around serving customers and supporting community initiatives.