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- Tasks: Lead a team and manage store operations while ensuring top-notch customer service.
- Company: Join bp retail, a leader in customer-focused retail experiences.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Why this job: Gain valuable skills in leadership and project management while earning and learning.
- Qualifications: No prior qualifications needed, just a passion for retail and leadership.
- Other info: This is a 15-month apprenticeship with career progression opportunities.
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
Our apprenticeship programme can offer you the experience of working in a retail environment whilst earning and learning as you go. This role is designed to help Assistant Store Managers (ASMs) develop a comprehensive range of knowledge and skills.
Key Areas of Development that the apprenticeship will cover:
- Leadership: Enhance your ability to lead and inspire your team.
- Operational Excellence: Learn best practices for maintaining high standards in store operations.
- Project Management: Gain skills to effectively manage projects and support day-to-day activities within the store.
Duration: 15 months plus end of programme assessment
Eligibility criteria:
- Not be in any other form of funded education or training such as college or university
- Have been an EEA/ UK resident for a minimum of three years
- Do not have a qualification at the same level, or above in the same discipline
What you get:
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we’re looking for: We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for:
- Leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority.
- Ensure legal and safety compliance through all of the store’s operations e.g., food safety, underage sales, forecourt operations.
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement.
- Supporting with the team’s management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply – simply click on apply and have an up-to-date CV ready!
Store Management Apprentice - Assistant Store Manager employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Management Apprentice - Assistant Store Manager
✨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding what they stand for will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous leadership or retail experience you have. Even if it's informal, demonstrating your ability to lead a team or manage tasks effectively can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've handled customer service challenges in the past. Being able to discuss specific situations where you improved customer satisfaction will showcase your problem-solving skills.
✨Tip Number 4
Research common interview questions for retail management roles. Practising your responses will help you feel more confident and articulate when discussing your suitability for the Assistant Store Manager position.
We think you need these skills to ace Store Management Apprentice - Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Store Manager. Familiarise yourself with the key areas of development mentioned in the job description, such as leadership and operational excellence.
Tailor Your CV: Craft your CV to highlight relevant experience in retail or leadership roles. Emphasise any previous work that demonstrates your ability to lead a team and manage store operations effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and how it aligns with your career goals. Mention specific skills or experiences that make you a great fit for the role, particularly in customer service and team management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at bp Retail
✨Show Your Leadership Skills
As an Assistant Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team or project in the past, highlighting your ability to inspire and motivate others.
✨Understand Operational Excellence
Familiarise yourself with best practices in store operations. Be ready to discuss how you would maintain high standards and ensure compliance with safety regulations, as this will be a key part of your role.
✨Emphasise Customer Service
Customer service is at the heart of this role. Prepare to share experiences where you have gone above and beyond for customers, and think about how you can contribute to improving customer satisfaction in the store.
✨Ask Insightful Questions
Prepare thoughtful questions about the apprenticeship programme and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
