Support Worker - SHAP

Support Worker - SHAP

Lincoln Full-Time 19300 - 26500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals facing homelessness by providing one-on-one assistance and guidance.
  • Company: Join Framework, a charity dedicated to helping vulnerable individuals find stability and support.
  • Benefits: Enjoy 32 days holiday, flexible working options, and a focus on your wellbeing.
  • Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
  • Qualifications: No specific qualifications required; just bring your compassion and enthusiasm!
  • Other info: We celebrate diversity and encourage applications from all backgrounds, including those with disabilities.

The predicted salary is between 19300 - 26500 £ per year.

Are you looking for a new challenge? Are you an enthusiastic, compassionate and dynamic individual? Do you want a role where you are seen, heard and valued?

We are looking for a weekend Support Worker to work in our new homeless provision in Lincoln City. Our 15-bed accommodation service will support adult men and women with histories of sleeping rough or who are vulnerably housed, who are experiencing Severe and Multiple Disadvantage. We will provide longer-term housing solutions delivered via the Governments SHAP Programme to help individuals recover from rough sleeping and its associated traumas.

Duties & Responsibilities

  • Provide face to face & one to one, informal support, dealing with a wide range of individual needs.
  • Respect the rights and responsibilities of Service Users.
  • Advise Service Users to make informed decisions and choices.
  • To build skills and confidence of Service Users.
  • To work alongside support planners to ensure tasks and objectives identified in support plans are achieved within agreed time scales.
  • To prepare/assist Service Users in dealing with any problems arising from their accommodation including repairs, disputes debts, rent arrears etc.
  • To assist with move on accommodation.
  • To understand and actively promote the Organisations values (Respond/Respect/Empower).
  • Identify your own development needs and actively seek opportunities to expand your knowledge, skill and experience to meet the developing needs of the service.

Why Join Us?

  • We invest in you and encourage career progression – providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
  • Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
  • Employee assistance programme, salary sacrifice schemes.
  • Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
  • 32 days holiday including Bank Holidays – increasing with service.
  • Paid DBS and Update Service.
  • Loyalty awards and non-contributory life insurance.

Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham’s few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.

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Contact Detail:

Manuele Praktijk Open Hart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker - SHAP

✨Tip Number 1

Familiarise yourself with the SHAP Programme and its objectives. Understanding how this initiative supports individuals recovering from rough sleeping will help you demonstrate your commitment to the role during any discussions.

✨Tip Number 2

Showcase your interpersonal skills by preparing examples of how you've successfully supported individuals in challenging situations. This will highlight your ability to connect with service users and build trust.

✨Tip Number 3

Research Framework's values: Respond, Respect, Empower. Be ready to discuss how you embody these values in your work, as they are central to the organisation's mission and culture.

✨Tip Number 4

Consider your own development needs and be prepared to discuss how you plan to grow within the role. This shows your enthusiasm for personal growth and aligns with the organisation's commitment to staff development.

We think you need these skills to ace Support Worker - SHAP

Empathy
Communication Skills
Problem-Solving Skills
Interpersonal Skills
Active Listening
Conflict Resolution
Time Management
Teamwork
Understanding of Homelessness Issues
Ability to Work Independently
Organisational Skills
Adaptability
Knowledge of Support Planning
Respect for Diversity and Inclusion

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Support Worker position. Tailor your application to highlight relevant experiences and skills that align with the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the challenges faced by individuals experiencing homelessness. Use specific examples from your past experiences to demonstrate your compassion and ability to support others.

Highlight Relevant Experience: In your CV, emphasise any previous experience in support work, social care, or related fields. Include details about your interactions with vulnerable individuals and how you have helped them overcome challenges.

Showcase Your Values: Make sure to reflect the organisation's values of Respond, Respect, and Empower in your application. Discuss how these values resonate with you and how you have embodied them in your previous roles.

How to prepare for a job interview at Manuele Praktijk Open Hart

✨Show Your Compassion

As a Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals in challenging situations, demonstrating your understanding and compassion for those facing difficulties.

✨Understand the Role

Familiarise yourself with the specific duties outlined in the job description. Highlight your ability to provide one-to-one support and your experience with vulnerable populations, as this will show that you are well-suited for the role.

✨Emphasise Teamwork

Collaboration is crucial in this position. Be ready to discuss how you've worked effectively within a team in the past, especially in environments that require coordination with other professionals to achieve common goals.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's values and the SHAP Programme. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of supporting individuals experiencing homelessness.

Support Worker - SHAP
Manuele Praktijk Open Hart
Location: Lincoln
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