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- Tasks: Support sales teams by processing orders and interacting with customers daily.
- Company: Join a well-established manufacturer in Halifax with a strong reputation.
- Benefits: Enjoy an early finish on Fridays and a competitive salary up to £28,000.
- Why this job: Perfect for detail-oriented individuals who thrive in a supportive team environment.
- Qualifications: Strong administrative background and excellent customer service skills required.
- Other info: This role is available due to an internal promotion, showcasing growth opportunities.
The predicted salary is between 16800 - 28000 £ per year.
Permanent Halifax Up to £28,000 Full time Office Based Early Finish Friday Elevation Recruitment Group- Business Support Division are excited to be exclusively partnered with an established manufacturer based in Halifax who are looking for a motivated and detail-oriented Sales Administrator to join their team. This role is perfect for someone with a strong administrative background who enjoys supporting sales teams and interacting with customers. This role is available due to an internal promotion. Main duties as a Customer Service Administrator will include: Processing customer orders on the CRM system Updating customer documents Tracking deliveries and logging them efficiently on a booking in system Speaking with customers daily to update Checking pricing for products and updating new costings on quotes Dealing with any complaints and queries Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the positions in more detail, we would love to hear from you. If this role isn’t quite right, but you would like to arrange a confidential chat about the next step in your career, please get in touch! …
Customer Service Admin employer: Elevation Recruitment Group
Contact Detail:
Elevation Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Admin
✨Tip Number 1
Familiarize yourself with the CRM systems commonly used in customer service roles. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Prepare examples of how you've successfully handled customer complaints or queries in the past. This will showcase your problem-solving skills and ability to maintain a positive customer experience.
✨Tip Number 3
Research the company’s products and services thoroughly. Understanding what you’ll be supporting will help you answer questions confidently and show your genuine interest in the role.
✨Tip Number 4
Practice your communication skills, especially in a customer service context. Being articulate and personable can make a significant difference when interacting with customers and team members.
We think you need these skills to ace Customer Service Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and any relevant skills that align with the Customer Service Administrator role. Emphasize your ability to support sales teams and interact with customers effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your attention to detail. Mention specific experiences where you successfully processed orders or handled customer queries, as this will resonate with the job description.
Highlight CRM Experience: If you have experience with CRM systems, be sure to mention it in your application. Detail how you've used such systems to process orders or track deliveries, as this is a key responsibility of the role.
Prepare for Potential Questions: Think about common interview questions related to customer service and administration. Prepare examples from your past work that demonstrate your problem-solving skills and ability to handle complaints effectively.
How to prepare for a job interview at Elevation Recruitment Group
✨Show Your Administrative Skills
Make sure to highlight your strong administrative background during the interview. Discuss specific examples of how you've efficiently processed orders or managed customer documents in previous roles.
✨Demonstrate Customer Interaction Experience
Since this role involves daily communication with customers, be prepared to share experiences where you successfully handled customer queries or complaints. This will show your ability to maintain a positive customer relationship.
✨Familiarize Yourself with CRM Systems
Research common CRM systems used in sales administration. If you have experience with any specific systems, mention them and explain how you utilized them to track deliveries or manage customer information.
✨Prepare Questions About the Role
Think of insightful questions to ask about the company and the team you'll be working with. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
