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For Companies At a Glance
- Tasks: As a Sales Associate, you'll deliver top-notch customer service and build lasting relationships with shoppers.
- Company: Join HUGO BOSS, a leading fashion brand with over 19,000 employees worldwide, passionate about changing fashion.
- Benefits: Enjoy competitive pay, commission, global career paths, and tailored training in a dynamic work culture.
- Why this job: Be a brand ambassador, bring runway collections to life, and thrive in an inclusive, inspiring environment.
- Qualifications: Previous retail or customer service experience, strong communication skills, and a passion for premium fashion are essential.
- Other info: Flexible hours available; perfect for high school and college students looking to kickstart their careers.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
What you can expect:
- In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Responsible for CRM data gathering & quality management.
- Contribute to achieve the location’s performance targets and individual KPI’s.
- Support in transaction, complaint & return handling.
- Participate in regular trainings to continuously develop.
- Support in all operations for loss prevention and stock management.
- Proficient utilization of business systems & latest technology.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
- Excellent interpersonal and communication skills at all levels.
- Demonstrate strong commercial acumen and brand knowledge.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- High cultural knowledge & awareness.
- Proactive and positive attitude.
Your benefits:
- Competitive salary, commission and attractive benefits.
- Global career path for specialists and leadership.
- Tailored trainings and development opportunities.
- International and inspirational working environment with a dynamic work culture.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Contact Detail:
HUGO BOSS AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part Time) - Manchester Trafford Centre
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during your interview but also help you connect with customers effectively.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to provide excellent service, which is crucial for a Sales Associate role.
✨Tip Number 3
Network with current or former employees of HUGO BOSS if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your flexibility and adaptability in a retail environment. HUGO BOSS values these traits, so having specific examples ready will help you stand out as a candidate who can thrive in their dynamic work culture.
We think you need these skills to ace Sales Associate (Part Time) - Manchester Trafford Centre
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with HUGO BOSS's brand values, products, and customer service philosophy. This knowledge will help you tailor your application to reflect your passion for the brand.
Highlight Relevant Experience: Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Use specific examples to demonstrate how your skills align with the role of a Sales Associate.
Showcase Your Interpersonal Skills: In your application, highlight your communication skills and ability to build relationships with customers. Mention any experiences where you've successfully engaged with clients or resolved complaints.
Tailor Your Application: Customise your CV and cover letter for this specific role. Address the key responsibilities mentioned in the job description and explain how you can contribute to achieving the location's performance targets.
How to prepare for a job interview at HUGO BOSS AG
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the HUGO BOSS brand and the fashion industry during the interview. Share any personal experiences or insights that demonstrate your love for fashion, as this will resonate well with the interviewers.
✨Highlight Customer Service Skills
Since the role focuses on delivering excellent customer service, prepare examples from your previous experience in retail or hospitality where you went above and beyond for a customer. This will showcase your ability to build a loyal customer base.
✨Demonstrate Commercial Acumen
Be ready to discuss how you can contribute to achieving performance targets and KPIs. Think of specific strategies or ideas you could implement to drive sales and enhance customer experiences at the Trafford Centre location.
✨Emphasise Adaptability and Learning
HUGO BOSS values flexibility and a willingness to learn. Prepare to discuss situations where you had to adapt quickly to changes or learn new skills. This will show that you are proactive and ready to grow within the company.
