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For Companies At a Glance
- Tasks: Help customers and manage daily operations in a vibrant retail environment.
- Company: Join the Entain family, a leader in customer service excellence.
- Benefits: Enjoy transportation and meal allowances, plus medical assistance.
- Why this job: Perfect for those eager to learn and grow in a supportive team culture.
- Qualifications: No experience needed, just bring your enthusiasm and basic computer skills.
- Other info: This is an entry-level role with plenty of training opportunities.
The predicted salary is between 15600 - 24000 £ per year.
As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. We are offering an entry-level position in a work environment that values learning and development. If you are dedicated and proactive, come join us.
Requirements:
- Enthusiasm for learning and growing professionally.
- Good communication and organizational skills.
- Ability to work in a team.
- Basic computer skills.
Responsibilities:
- Assist in administrative and support activities.
- Answer calls and manage correspondence.
- Organize documents and maintain records.
- Participate in projects and support the execution of tasks.
Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Training and growth opportunities.
Contact Detail:
Infoempregos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service (CSM) 25hrs
✨Tip Number 1
Show your enthusiasm for learning during the interview. Share examples of how you've taken initiative in past roles or situations, as this aligns perfectly with our focus on professional growth.
✨Tip Number 2
Brush up on your communication skills. Practice active listening and clear speaking, as these are crucial for a Retail Customer Service Manager role where you'll be interacting with customers and team members regularly.
✨Tip Number 3
Familiarise yourself with basic computer skills relevant to customer service. Being comfortable with software used for managing correspondence and records will give you an edge in the role.
✨Tip Number 4
Demonstrate your teamwork abilities by discussing past experiences where you collaborated effectively with others. This will show us that you can thrive in our supportive work environment.
We think you need these skills to ace Retail Customer Service (CSM) 25hrs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Customer Service Manager role. Emphasise your communication skills, teamwork experience, and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for learning and growing professionally. Mention specific examples of how you've demonstrated good communication and organisational skills in previous roles or experiences.
Highlight Relevant Skills: In your application, clearly outline your basic computer skills and any experience you have with administrative tasks. This will show that you are prepared for the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Infoempregos
✨Show Your Enthusiasm
Make sure to express your passion for customer service and your eagerness to learn. Companies like Entain value candidates who are proactive and dedicated, so let your enthusiasm shine through during the interview.
✨Demonstrate Communication Skills
Since good communication is key in this role, prepare to showcase your ability to convey information clearly. You might want to practice answering common interview questions out loud to ensure you articulate your thoughts effectively.
✨Highlight Teamwork Experience
Be ready to discuss your experiences working in a team. Share specific examples of how you've collaborated with others to achieve a common goal, as teamwork is essential in a retail environment.
✨Prepare for Administrative Tasks
Familiarise yourself with basic administrative duties that may be part of the job. Think about any relevant experience you have with organising documents or managing correspondence, and be prepared to discuss it.
