Sales Manager (Retail)

The Role An exciting opportunity exists to join a major national retailer as a Sales Manager in their Concession within a prestigious department store. Our client is seeking a dedicated and customer-focused individual who is passionate about delivering an exceptional purchase experience. If you take pride in creating a welcoming, visually appealing store environment and thrive on ensuring customer satisfaction, we’d love to hear from you! Responsibilities * Ensuring the showroom always provides an outstanding experience for customers * Delivering outstanding service to all customers – surpassing their expectations * Driving sales to meet and exceed your personal sales targets * Ensuring that all customer interactions are followed up immediately and given outstanding service * Ensuring the highest standard of show room and merchandise presentation * Building the brand within the area by building relationships within the host store environment * Building a strong relationship with colleagues and management of your local store * Communicating and building relationships with your host store floor manager * Regularly using company technology to input customer order details accurately and to a high standard * Complying with all Health, Safety and Security requirements The Package * Competitive salary and commission scheme * Range of benefits including staff discounts, share of profit bonus scheme and more The right candidate will be: * Sales driven AND customer focused – and passionate about what you do * A speedy thinker – presentable, switched-on, and honest, who brings a little joy to every interaction * Naturally self-motivated, enthusiastic, and keen to impress with a \’no customer left behind’ attitude * Up for a challenge and able to thrive in a busy store environment * Always on the lookout for ways to improve things for customers, colleagues, with a bias towards action