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For Companies At a Glance
- Tasks: Serve customers, support store operations, and create a welcoming environment.
- Company: Join Tesco, a leading retailer committed to diversity and customer satisfaction.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and wellbeing support.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact.
- Qualifications: Must be over 18 with a passion for customer service and teamwork.
- Other info: Flexible scheduling with guaranteed hours and a supportive work culture.
About the role
Availability Window
- Tuesday: 11:00 - 17:00
- Wednesday: 12:00 - 18:00
- Thursday: 13:00 - 17:00
- Friday: 10:00 - 17:00
Pay and Hours
Our Tesco Colleague rate of pay starts from £12.45 an hour. Additional payments may also apply depending on location and skills. It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you prefer fewer hours (minimum of 12), we also have opportunities for this. We will schedule your hours within the availability windows listed above, with 3 weeks’ notice of your shifts. We are flexible and open to close matching availability times.
Our Values and Role Expectations
Customers are at the heart of everything we do. This role involves serving customers, working in various store areas, and contributing to a welcoming environment. You will:
- Help serve our shoppers better every day.
- Meet great people and learn new skills.
- Be part of a diverse, inclusive team.
Note: You must be over 18 to apply for this role.
Responsibilities
- Provide excellent customer service with passion and pride.
- Be knowledgeable about store products and services.
- Support store operations including service, picking, and replenishment.
- Follow safety and service training protocols.
- Make customer-focused decisions and support store routines.
- Participate in community and charity events.
- Understand store performance and contribute to sales and waste reduction.
- Handle products carefully to maintain quality.
- Live the company values and follow policies.
- Assist with deliveries as needed.
Candidate Requirements
- Passion for delivering great service with a friendly attitude.
- Ability to build rapport and create positive customer experiences.
- Initiative and decision-making skills for customer benefit.
- Teamwork and good communication skills.
- Reliability, punctuality, and professional appearance.
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
- Flexible working requests from day one.
- Colleague discounts and savings, including 10% off and 15% during pay weekends.
- Free wellbeing resources and support services.
- Life cover and a competitive pension scheme.
- Additional benefits like discounts, shares, and cycle schemes.
- Uniform provided and supportive policies for all life moments.
- Access to colleague networks and inclusive community spaces.
About Us
At Tesco, our vision is to be every customer's favorite way to shop. We are committed to diversity, equity, and inclusion, ensuring everyone feels welcome and valued. We support flexible working to accommodate various life stages and commitments. We are proud to be a Disability Confident Leader and promote an accessible recruitment process.
Tesco Colleague - Belfast Holywood Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Belfast Holywood Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability in detail. Since the role has specific time slots, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your conversations. Sharing specific examples of how you've provided excellent service can set you apart from other candidates.
✨Tip Number 4
Engage with current Tesco colleagues or visit the store to get a feel for the environment. This can provide you with insights that you can use to demonstrate your enthusiasm and understanding of the role during your application process.
We think you need these skills to ace Tesco Colleague - Belfast Holywood Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Emphasise any customer service experience and teamwork skills, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering great customer service and your enthusiasm for working at Tesco. Mention specific examples of how you have contributed to a positive customer experience in the past.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share examples of how you've positively impacted customer experiences in the past, as this aligns with Tesco's core values.
✨Demonstrate Teamwork Skills
Highlight your ability to work well in a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, as teamwork is essential in a role at Tesco.
✨Be Prepared to Discuss Availability
Since the role has specific availability windows, be ready to discuss your schedule openly. Show flexibility and willingness to adapt your hours to meet the store's needs, which will demonstrate your commitment.
✨Research Tesco's Values
Familiarise yourself with Tesco's values and mission. During the interview, refer to these values and explain how you embody them in your work ethic and interactions with customers.
