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For Companies At a Glance
- Tasks: Provide front-of-house service, handle calls, and manage email enquiries.
- Company: Join a busy team in Cardiff focused on customer service excellence.
- Benefits: Gain experience in a professional environment with flexible hours.
- Why this job: Perfect for those seeking short-term work in a dynamic setting.
- Qualifications: Strong communication skills and basic IT knowledge required.
- Other info: Standard DBS check is essential; previous receptionist experience is a plus.
We are currently seeking a reliable and professional Helpdesk/Receptionist to provide 2 weeks cover at a busy front desk in Cardiff. This is an ideal opportunity for someone with strong interpersonal skills and a proactive approach to work in a fast-paced, customer-focused environment.
Key Responsibilities:
- Deliver a friendly and professional front-of-house service
- Handle and direct incoming telephone calls efficiently
- Monitor and respond to email enquiries
- Liaise with staff, members of the public, and contractors to support with general queries
- Carry out general administrative duties including filing and documentation
Requirements:
- Excellent communication and organisational skills
- Competency with basic IT systems (e.g., email, Microsoft Office)
- Ability to multitask and remain calm under pressure
- A valid Standard DBS is essential for this role
- Previous experience in a receptionist or helpdesk role is an advantage
If you’re looking for a short-term opportunity to work in a supportive and professional setting, we’d love to hear from you!
Contact Detail:
PRS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Cardiff
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist in a busy environment. Understanding the nuances of handling calls and managing inquiries will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to convey information clearly and professionally is crucial for this role, especially when dealing with various stakeholders.
✨Tip Number 3
Get comfortable with basic IT systems, particularly Microsoft Office and email platforms. You might want to explore online tutorials or resources to brush up on these skills, as they are essential for the administrative tasks involved.
✨Tip Number 4
If possible, visit the location beforehand to get a feel for the environment. This can help you tailor your approach and demonstrate your genuine interest in the position during any interactions with the hiring team.
We think you need these skills to ace Receptionist – Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in receptionist or helpdesk roles. Emphasise your communication skills and any previous customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and proactive approach. Mention your ability to handle multiple tasks and remain calm under pressure, as these are key for the role.
Highlight IT Competency: Since basic IT skills are required, mention your proficiency with Microsoft Office and email systems. If you have experience with specific software used in reception roles, include that too.
Prepare for the Interview: If selected for an interview, be ready to discuss how you would handle various scenarios at the front desk. Think about examples from your past experiences that demonstrate your skills and adaptability.
How to prepare for a job interview at PRS Ltd
✨Showcase Your Interpersonal Skills
As a receptionist, strong interpersonal skills are crucial. Be prepared to demonstrate your ability to communicate effectively and engage with different types of people during the interview.
✨Familiarise Yourself with the Role
Understand the key responsibilities outlined in the job description. Be ready to discuss how your previous experiences align with tasks like handling calls and managing email enquiries.
✨Demonstrate Calmness Under Pressure
The role requires multitasking and staying calm in a busy environment. Prepare examples from your past where you successfully managed multiple tasks or handled stressful situations.
✨Highlight Your IT Competency
Since basic IT skills are essential, be ready to talk about your experience with Microsoft Office and other relevant software. You might even want to mention any specific tools you've used in previous roles.
