Retail Senior Sales Assistant

Retail Senior Sales Assistant

Stirling Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers with delicious bakery products and maintain shop displays.
  • Company: Join Bayne's, a family-run bakery with over 70 years of community service.
  • Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts for your family.
  • Why this job: Be part of a supportive team that values respect, improvement, and sustainability.
  • Qualifications: Previous food retail experience is a plus; great communication and a positive attitude are essential.
  • Other info: Flexible hours required; shifts may include early mornings and weekends.

You will be given various shifts - which will change week to week and will include weekends (when rostered on) - between 5:15 am and 5:15 pm - any 5 days from 7.35 hours per week (although additional hours may be available). £12.91 per hour plus an excellent benefits package.

Who we are:

Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

What your key responsibilities are:

  • Prepare and serve customers with a range of hot and cold bakery and food to go products.
  • Set up and maintain counter and window displays in line with our guidelines.
  • Deal with customer pre-orders and process payment and paperwork accordingly.
  • Take payment for goods using electronic tills and processing by cash and card.
  • Stock shelves with products.
  • Answer queries from customers.
  • Give advice and guidance on products to customers.
  • Report discrepancies and problems to the management team.
  • Cleaning of shop & facilities.

Ideally you will have:

  • Previous food retailing experience / Food to Go.
  • Great communication skills.
  • A positive attitude, we’ll need you to be resilient.
  • Cash handling experience / working touch screen tills (don’t worry, we’ll teach you).

You will be required to be flexible with your hours, you will need to be available to work between 5:15 am and 5:15 pm, Monday to Sunday any 5 days from 7. Please only apply if you can commit to this.

Benefits:

  • Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
  • A complimentary filled roll and hot drink to have during your break when working.
  • Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That’s why we’re dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.

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Contact Detail:

Bayne's The Family Bakers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Senior Sales Assistant

✨Tip Number 1

Familiarise yourself with Bayne's the Family Bakers' values and mission. When you understand their commitment to customer focus, respect, continuous improvement, and sustainability, you can demonstrate how your personal values align with theirs during any conversations or interviews.

✨Tip Number 2

Prepare to discuss your previous food retailing experience in detail. Think of specific examples where you provided excellent customer service or handled cash transactions, as these will be crucial in showcasing your suitability for the role.

✨Tip Number 3

Be ready to demonstrate your flexibility regarding working hours. Since the shifts can vary, showing that you are adaptable and willing to work early mornings, late evenings, and weekends will make you a more attractive candidate.

✨Tip Number 4

Engage with the local community and stay updated on trends in the food retail sector. This knowledge can help you connect with customers and provide better service, which is essential for a Senior Sales Assistant role.

We think you need these skills to ace Retail Senior Sales Assistant

Customer Service Skills
Communication Skills
Cash Handling Experience
Flexibility in Working Hours
Food Safety Knowledge
Attention to Detail
Teamwork
Problem-Solving Skills
Sales Skills
Time Management
Resilience
Ability to Work Under Pressure
Basic IT Skills for Electronic Tills
Product Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Senior Sales Assistant.

Highlight Relevant Experience: Emphasise any previous food retailing experience or customer service roles in your CV and cover letter. Mention specific examples where you demonstrated great communication skills and a positive attitude.

Show Flexibility: Since the role requires flexibility with working hours, make sure to mention your availability clearly in your application. This shows that you are committed to meeting the company's scheduling needs.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the position and the company. Discuss how you can contribute to Bayne's values of Customer Focus, Respect, Continuous Improvement, and Sustainability.

How to prepare for a job interview at Bayne's The Family Bakers

✨Show Your Passion for Customer Service

As a Senior Sales Assistant, you'll be interacting with customers regularly. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles.

✨Demonstrate Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight any past experiences where you successfully adapted to changing schedules or worked in a fast-paced environment.

✨Highlight Relevant Experience

If you have previous food retailing experience, make sure to mention it. Discuss specific tasks you've handled, such as cash handling or managing stock, to show that you're well-prepared for the responsibilities of the role.

✨Prepare Questions About the Company

Research Bayne's the Family Bakers and their values. Prepare thoughtful questions about their commitment to sustainability and community engagement. This shows your genuine interest in the company and aligns with their purpose of providing joy to customers.

Retail Senior Sales Assistant
Bayne's The Family Bakers
Location: Stirling
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