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- Tasks: Lead a team to deliver exceptional customer experiences in a dynamic retail environment.
- Company: Join HUGO BOSS, a leading fashion and lifestyle company with over 14,000 employees worldwide.
- Benefits: Enjoy earned vacation, sick time, dental and vision insurance, and a 401K plan.
- Why this job: Be a brand ambassador and shape the shopping experience while thriving in a supportive culture.
- Qualifications: 1-2 years of specialty retail management experience and strong customer service skills required.
- Other info: Embrace an inclusive culture that values authenticity and individuality.
The predicted salary is between 24000 - 36000 £ per year.
Join an innovative fashion company as a brand ambassador, where you will lead a team to deliver exceptional customer experiences. This role emphasizes mentorship, product knowledge, and achieving sales targets in a dynamic retail environment. With a strong focus on customer service and operational excellence, you will play a key role in shaping the shopping experience and building lasting relationships with clients. If you are passionate about fashion and possess strong leadership skills, this is the perfect opportunity for you to thrive in a supportive and inclusive culture.
Qualifications:
- 1-2 years of Specialty Retail Management experience required.
- Demonstrated strong customer service and communication skills.
Responsibilities:
- Lead and mentor sales associates to achieve department sales goals.
- Organize product training sessions and maintain inventory understanding.
Skills:
- Organizational Skills
- Analytical Skills
- Leadership Skills
- Customer Service
- Communication Skills
- Business Acumen
Education:
- BS College Degree or equivalent experience
What you can expect:
- Meet department sales plan by serving as leader and specialist.
- Work closely with and develop peers to build this business.
- Serve as a mentor and leader on the sales floor to educate sales associates with product knowledge.
- Lead by example: closing sales, providing exceptional customer service and focus.
- Guide team regarding the appropriate and timely communication with clients and customer contacts.
- Strive to achieve department/store targets with key focus on key KPIs.
- Maintain a thorough understanding of the inventory reducing losses and achieve the highest understanding of product knowledge.
- Follow up on product deliveries and develop a relationship with B&M.
- Hold product training sessions with team introducing new product.
- Ensure full store execution in Model store and NEXT LEVEL RETAIL MERCHANDISING.
- Build a clientele in order to meet individual sales goals and cross and up sell.
- Continue to develop the existing business by contacting repeat customers.
- Assist with identifying slow sells, stock rotation, style replenishment, best sellers and product needs.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity.
Contact Detail:
HUGO BOSS AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Specialist - BOSS Store - Birmingham
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only help you in interviews but also demonstrate your genuine passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored team members in previous roles. Highlighting your ability to inspire and develop others will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of HUGO BOSS, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss specific sales targets you've achieved in past roles. Quantifying your success with numbers will demonstrate your business acumen and ability to drive results, which is crucial for this position.
We think you need these skills to ace Part Time Sales Specialist - BOSS Store - Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in specialty retail management. Emphasise your leadership skills and any achievements related to sales targets, customer service, and team mentorship.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the brand. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational, analytical, and communication skills. Provide examples of how these skills have helped you achieve sales goals or improve team performance in past positions.
Showcase Product Knowledge: Demonstrate your knowledge of fashion trends and product details in your application. Mention any experience you have with training others on product features and benefits, as this is crucial for the role.
How to prepare for a job interview at HUGO BOSS AG
✨Showcase Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share your personal experiences with fashion, whether it's through your own style or previous work, to demonstrate that you truly understand and appreciate the brand.
✨Demonstrate Leadership Skills
Since this role involves mentoring sales associates, be prepared to discuss your leadership experiences. Share specific examples of how you've successfully led a team in the past, focusing on how you motivated others and achieved sales targets together.
✨Prepare for Product Knowledge Questions
Familiarise yourself with HUGO BOSS products and their unique features. Be ready to discuss how you would educate your team about new arrivals and how to effectively communicate product benefits to customers.
✨Emphasise Customer Service Excellence
Highlight your customer service skills by sharing stories of how you've gone above and beyond for clients in previous roles. Discuss your approach to building lasting relationships with customers and how you would implement a 'Customer First' mentality in the store.
