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- Tasks: Engage customers and sell shoes while maintaining high retail standards.
- Company: Join Clarks, a renowned brand known for quality footwear and exceptional customer service.
- Benefits: Enjoy flexible hours, employee discounts, and a vibrant team culture.
- Why this job: Perfect for those who love fashion and want to make a positive impact on customer experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity for personal development and growth within the company.
The predicted salary is between 24000 - 36000 £ per year.
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day to day maintenance of high retail standards both front and back of house.
Responsibilities:- Support the achievement of key store KPIs by delivering sales at target levels set by store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
Contact Detail:
Clarksoutlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise retail, Sales Member
✨Tip Number 1
Familiarise yourself with Clarks' products and selling models. Understanding the features, advantages, and benefits of their shoes and accessories will help you articulate these points confidently during your interactions with customers.
✨Tip Number 2
Demonstrate your ability to meet KPIs by preparing examples of how you've achieved sales targets in previous roles. Be ready to discuss specific strategies you used to enhance customer experiences and drive sales.
✨Tip Number 3
Showcase your commitment to maintaining high retail standards. Think of instances where you've contributed to visual merchandising or maintained stockroom organisation, as this aligns with the responsibilities of the role.
✨Tip Number 4
Prepare to discuss your approach to health and safety in a retail environment. Being knowledgeable about compliance and safety procedures will demonstrate your readiness to uphold Clarks' standards.
We think you need these skills to ace Franchise retail, Sales Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations. Highlight your relevant experience in retail sales, customer service, and any specific skills that align with the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Franchise Retail Sales Member position. Emphasise your ability to meet KPIs, deliver excellent customer experiences, and maintain high retail standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the Clarks brand. Mention specific examples of how you've successfully achieved sales targets or improved customer satisfaction in previous roles.
Highlight Compliance Awareness: In your application, demonstrate your understanding of compliance and safety procedures. Mention any relevant training or experience you have in following company policies and maintaining a safe working environment.
How to prepare for a job interview at Clarksoutlet
✨Know Your Products
Familiarise yourself with Clarks' range of shoes and accessories. Be prepared to discuss specific products, their features, and how they meet consumer needs. This will show your enthusiasm and knowledge during the interview.
✨Demonstrate Sales Techniques
Understand the selling models that Clarks employs and be ready to demonstrate how you would apply these techniques in a real sales scenario. Practising role-play scenarios can help you articulate your approach confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured a positive experience for customers, as this is crucial for the role.
✨Emphasise Teamwork and Compliance
Discuss your ability to work within a team and adhere to company policies. Mention any previous experiences where you contributed to maintaining high retail standards and followed health and safety procedures.
