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- Tasks: Join our team as a Medical Receptionist, managing patient appointments and records.
- Company: Alford Medical Group is dedicated to providing excellent healthcare services.
- Benefits: Enjoy NHS pension scheme membership and flexible working hours.
- Why this job: Be part of a supportive team making a real difference in patient care.
- Qualifications: Experience with GP software like Vision and Docman is essential.
- Other info: Applications are open until 31st May 2025; apply early for a better chance!
The predicted salary is between 24000 - 36000 £ per year.
Alford Medical Group currently has a vacancy for a friendly, helpful, and motivated Medical Receptionist to work as part of our team. Must have experience with GP software such as Vision, Docman, and Excel. Some flexibility in hours of work is required, as different or additional hours may be needed to cover holiday or illness, by mutual agreement.
Duties
- Dealing with patient appointments at reception and on the phone
- Registering and maintaining patient records
- Handling patient queries, including requests for prescriptions, test results, and general information
- Using software such as Vision, Docman, SCI, Word, Excel, etc.
- General administration tasks
- Other duties as assigned from time to time
Person Specification
- Excellent communication skills with patients and colleagues
- Respond promptly, efficiently, and helpfully to inquiries and requests
- Ensure accuracy when completing tasks
- Adapt to changing demands and priorities
- Support and help colleagues
- Listen carefully, ask appropriate questions, and seek help when needed
- Handle difficult situations professionally
- Maintain confidentiality at all times
Salary depends on experience. You will be eligible for membership of the NHS pension scheme. For informal enquiries, please contact Karen Prati, Assistant Practice Manager, at 01975 562253 or karen.prati@nhs.scot. To apply, send your CV and a cover letter explaining why you are suitable for this role to karen.prati@nhs.scot. Applications are accepted until 31st May 2025, but early applications may be shortlisted for interviews. NHS Scotland is committed to promoting equality and diversity within our workforce and eliminating discrimination. We encourage applications from all sections of society.
215548 -Medical Receptionist employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 215548 -Medical Receptionist
✨Tip Number 1
Familiarise yourself with the GP software mentioned in the job description, such as Vision and Docman. If you have experience with these systems, be ready to discuss specific tasks you've completed using them during your interview.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios where you handle patient queries or difficult situations. This will help you demonstrate your ability to respond efficiently and helpfully during the interview.
✨Tip Number 3
Show your flexibility by preparing examples of how you've adapted to changing demands in previous roles. Highlighting your ability to support colleagues and manage priorities will make you a more attractive candidate.
✨Tip Number 4
Research Alford Medical Group and understand their values and mission. Being able to articulate why you want to work there and how you align with their goals can set you apart from other candidates.
We think you need these skills to ace 215548 -Medical Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and requirements of the Medical Receptionist position. Highlight your relevant experience with GP software like Vision and Docman in your application.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses why you are suitable for this role. Mention your communication skills, ability to handle patient queries, and experience with the required software. Make it personal and engaging.
Update Your CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in medical reception or administration. Include any specific training or certifications related to GP software and patient management.
Proofread Your Application: Before submitting, proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a medical setting.
How to prepare for a job interview at NHS Scotland
✨Know Your Software
Familiarise yourself with GP software like Vision and Docman before the interview. Be prepared to discuss your experience with these tools, as they are crucial for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, think of examples where you've effectively handled patient queries or worked collaboratively with colleagues. Practice articulating these experiences clearly.
✨Demonstrate Flexibility
Be ready to discuss your availability and willingness to adapt to changing demands. Highlight any previous experiences where you successfully managed unexpected changes in your work schedule.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle difficult situations, such as an upset patient or a high-pressure environment. Think through your responses to show your professionalism and problem-solving skills.
