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- Tasks: Provide top-notch customer service and maintain store standards at Manchester Airport.
- Company: Join WHSmith, a well-established brand expanding in travel retail with a focus on customer journeys.
- Benefits: Enjoy free parking or travel for the first month, plus employee discounts and wellness support.
- Why this job: Be part of a dynamic team in a vibrant airport setting, enhancing customer experiences every day.
- Qualifications: No specific experience required, just a passion for great service and teamwork.
- Other info: Flexible shifts available; must provide 5 years of references for airport pass.
Salary - £12.25 per hour
Contract Type - Part Time, Permanent
Hours per week - 33 hours
Shift Time - 05:00am - 12:00pm
Days - Flexible
Benefits: FREE CAR PARKING or FIRST 4 WEEKS FREE TRAVEL USING BUS OR METROLINK
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to uphold our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass, you need to provide 5 years’ worth of employment or education references without gaps.
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
- Photographic ID (passport or UK Driving Licence).
Role Responsibilities:
- Deliver exceptional customer service to all customers.
- Carry out stock replenishment, ensuring the store remains tidy and inviting.
- Maintain high standards of display and visual merchandising to help customers find products easily.
- Support team members and collaborate effectively.
Ideal Candidate Traits:
- Passion for providing excellent customer experiences.
- Confident communicator within a team.
- Motivated to achieve high standards.
- Adaptable to meet company goals.
Our Rewards:
Alongside salary, pension, paid leave, and employee discounts, we offer deals with retail partners to help you save money and create memories, such as meals, days out, or event tickets. Our Employee Assistance Programme supports your wellbeing—physical, mental, and financial.
About Us:
WHSmith has a rich heritage and is expanding in airports, hospitals, rail stations, and motorway services. Our goal is to be part of every journey, offering products for all. Our InMotion brand provides the latest tech accessories, and we’ve partnered with M&S and Costa Coffee to enhance our offerings. We aim to make every journey better for our customers.
We are proud to be an inclusive employer, welcoming colleagues to be themselves.
Airport Sales Assistant - Part Time employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Sales Assistant - Part Time
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their approach to customer experience will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in retail or customer service, especially in fast-paced environments like airports. Be ready to share specific examples of how you've provided excellent service or handled challenging situations.
✨Tip Number 3
Prepare to discuss your adaptability and teamwork skills. Since the role requires collaboration and flexibility, think of instances where you've successfully worked as part of a team or adapted to changing circumstances.
✨Tip Number 4
Make sure you have all necessary documentation ready, such as your photographic ID and references. Being organised will show your commitment and readiness for the role, which can make a positive impression.
We think you need these skills to ace Airport Sales Assistant - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Airport Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since the role focuses on exceptional customer service, make sure to include specific examples from your past experiences that demonstrate your ability to provide excellent service and work well in a team.
Prepare Your References: As the position requires 5 years of continuous references, gather your employment or education references ahead of time. Ensure they are up-to-date and ready to be submitted if requested.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your passion for customer service and your motivation to work at WHSmith. Mention your adaptability and how you can contribute to the team’s success at Manchester Airport.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer experiences. Share examples from your past roles where you went above and beyond to help customers, as this aligns perfectly with what WHSmith is looking for.
✨Demonstrate Teamwork Skills
Since the role involves working both independently and as part of a team, be prepared to discuss how you've successfully collaborated with others in previous jobs. Highlight any specific instances where teamwork led to achieving goals or improving service.
✨Be Ready for Flexibility
The job requires flexibility in shift patterns, so be ready to discuss your availability and willingness to adapt to changing schedules. This shows that you are committed and can meet the demands of the role.
✨Prepare for Background Checks
Since the position requires a Criminal Records Bureau Check and references, ensure you have your documentation in order. Mentioning your readiness to provide the necessary information can demonstrate your reliability and transparency.
