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For Companies Main purpose of the role:
To learn and develop business-related competencies through supported practical experience in the workplace.
To provide effective business support across all Severn Arts activities, combined with college-led learning, to become an effective Business Administrator.
About the role:
- Hours: 37 hours per week, including 1 day at college or self-study
- Salary: £8.50 per hour
- Reporting to: Office Manager
- Location: Severn Arts offices, Worcester
- To provide excellent customer service, ensuring that this remains a high priority at all times
- To act as point of contact for telephone and email enquiries, ensuring they are resolved or redirected as appropriate
- To input and process data accurately using Office 365 and other relevant software and systems, particularly maintaining the Severn Arts Customer Relationship Management (CRM) system with accurate, timely notes and updates
- To process requests from schools, staff, parents, and students regarding music teaching, timetable changes, and instrument provision
- To answer and handle queries and requests both internally and externally, via in person, phone, and email
- To assist in monitoring Severn Arts’ generic email accounts, responding or redirecting as needed
- Other general duties and responsibilities
Person specification:
- At least 4 GCSEs at grade 4 or above, including English and Maths, or expected to achieve these
- Ability to contribute to and work effectively as part of a team
- Ability to engage with guidance and feedback
- Willingness to learn and develop new skills in the workplace
- Interest in business administration
- Ability to work accurately with attention to detail
- Ability to show initiative and a proactive approach
- Commitment to providing the best customer experience
For more information, please download the job description below:
Please visit the Gov.uk website to apply. The deadline for applications is Friday 30 May.
Help us fundraise for our orchestra tour to Palencia, Spain, to provide our students with a memorable experience! Read more
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Business Administration Apprentice, Level 3 employer: Severn Arts
Severn Arts is an exceptional employer that prioritises the growth and development of its employees, particularly through its Business Administration Apprentice role in Worcester. With a supportive work culture that emphasises teamwork and customer service, apprentices benefit from hands-on experience alongside college-led learning, ensuring a well-rounded approach to professional development. The company also fosters a commitment to community engagement, making it a rewarding place to build a career in business administration.
Contact Detail:
Severn Arts Recruiting Team
