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- Tasks: Join our team to create unforgettable experiences for guests through fun activities and events.
- Company: Brockhole on Windermere is a vibrant visitor centre in the stunning Lake District.
- Benefits: Earn £13.68 per hour, enjoy flexible hours during school holidays, and gain valuable experience.
- Why this job: Be part of an exciting team, engage with visitors, and contribute to memorable events like Halloween.
- Qualifications: A flexible attitude, great teamwork skills, and a passion for delivering excellent customer service.
- Other info: This role runs until October 2025, perfect for students looking for seasonal work.
Salary: £13.68 per hour (including holiday pay)
Dates: School holidays to October 2025
Location: Brockhole on Windermere, LA23
Brockhole on Windermere is now hiring enthusiastic Casual Events & Activities Assistants to join us at the Lake District Visitor Centre this 2025 season. This is an exciting opportunity to be part of our events and activities team, ensuring guests have a fun, safe, and memorable time while enjoying a variety of interactive activities, entertainment, and themed experiences. This role is especially focused on supporting events during busy school holidays, with a key emphasis on the Brockhole Halloween Experience in October 2025.
What will I be doing?
- Managing guest wristbands, ensuring safe access, and maintaining venue capacity
- Assisting with the smooth running of scheduled shows, parades and activities
- Engaging with guests in character and participating in parades, and themed experiences
- Assisting with the operation of interactive activities such as archery, axe throwing, boat hire, and themed games
- Helping design and deliver family-friendly activities like face painting, arts & crafts, and pumpkin carving
- Selling event tickets, themed merchandise, and themed confectionery to guests
What we’re looking for
Brockhole on Windermere can be a busy place to work, therefore, you’ll have a flexible approach to work and can-do attitude. You’ll have excellent time management and attention to detail. You’ll also enjoy working as part of a team and be willing to deliver great customer service to our visitors.
Contact
For an informal chat, please contact Ioan on 07590 219012 or email ioan.waight@lakedistrict.gov.uk
Diversity and Inclusion
As an equal opportunities employer, the Lake District National Park Authority is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Disability Confident Employer
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. By ‘minimum criteria’ we mean that you must provide evidence in your application which demonstrates that you meet the level of competence required under each of the essential criteria, as well as meeting any of the qualification, skills or experience defined as essential.
The Lake District National Park Authority looks after this unique corner of England, encouraging people to enjoy and understand its beauty and helping those who live and work here. Our staff include rangers and field workers, advisers at our visitor centres, planners and ecologists.
Casual Events & Activities Assistants employer: Lake District
Contact Detail:
Lake District Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Events & Activities Assistants
✨Tip Number 1
Familiarise yourself with the events and activities that Brockhole offers. Understanding the specific attractions, like archery and pumpkin carving, will help you engage more effectively during interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in customer service or event management. Even if it's informal, sharing stories about how you've engaged with guests or managed activities can demonstrate your suitability for this role.
✨Tip Number 3
Show your flexibility and teamwork skills by preparing examples of how you've adapted to busy situations in the past. This is crucial for a role that requires managing guest experiences during peak times.
✨Tip Number 4
Consider reaching out to Ioan for an informal chat before applying. This can give you insights into the team culture and expectations, making your application stand out as you demonstrate genuine interest.
We think you need these skills to ace Casual Events & Activities Assistants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight key skills such as customer service, teamwork, and flexibility that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise any previous roles in events or customer service, and include specific examples of how you've contributed to a positive guest experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the organisation. Mention your passion for working in a busy environment and your ability to engage with guests, particularly during events like the Halloween Experience.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Lake District
✨Show Your Enthusiasm
As a Casual Events & Activities Assistant, your energy and enthusiasm are key. Make sure to express your passion for events and activities during the interview. Share any relevant experiences that highlight your excitement for engaging with guests.
✨Demonstrate Team Spirit
This role requires working closely with a team, so be prepared to discuss your teamwork skills. Provide examples of how you've successfully collaborated with others in previous roles or activities, showcasing your ability to contribute positively to a group.
✨Highlight Customer Service Skills
Customer service is at the heart of this position. Be ready to talk about your experience in providing excellent service, especially in busy environments. Use specific examples to illustrate how you’ve handled guest interactions and ensured a memorable experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and flexibility. Think about potential challenges you might face during events and how you would handle them. This will demonstrate your readiness for the fast-paced environment at Brockhole.
