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- Tasks: Join our renewals team to manage client relationships and ensure smooth policy renewals.
- Company: A leading commercial insurance provider in Lutterworth, known for its integrity and customer focus.
- Benefits: Enjoy a competitive salary, bonus potential, 25 days leave, and comprehensive training.
- Why this job: Be part of a supportive team that values your growth and offers a dynamic work environment.
- Qualifications: 1-2 years in commercial insurance with strong customer service skills required.
- Other info: Office-based role with opportunities for overtime and professional development.
The predicted salary is between 30000 - 40000 £ per year.
Lutterworth based – 5 days in the office
Permanent Monday to Friday – 35hrs (9.00 - 17.00) £35,000 - £40,000 pa (depending on experience) + Bonus
Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.
The key responsibilities of an Insurance Account Executive (Renewals):
- Conduct fact-finding calls to identify clients’ requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.
- Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicant’s needs.
- Achieve income and conversion targets by maximising use of team resources.
- Accurately document all customer interactions and maintain data integrity within Acturis.
- Balance company policy with customer benefit in all decision-making processes.
The minimum requirements for the Insurance Account Executive role (Renewals):
- 1 – 2 years commercial insurance experience
- Previous experience in telephone-based insurance renewals or account management
- Demonstrable commitment to customer satisfaction and professional integrity.
- Ability to handle challenging customers and complaints with patience and professionalism.
- Proven team-player with a strong work ethic and willingness to work occasional overtime.
- Highly organised, detail-oriented and able to multitask in a fast-paced environment.
The ideal candidate for the Insurance Account Executive (Renewals) role:
- Proficiency in using Acturis or similar automated information systems
- Track record of meeting or exceeding financial targets and KPIs
- Proactive approach to process improvement and personal development
- Demonstrates a clear understanding of wider insurance policies.
Insurance Account Executive benefits:
- Comprehensive training and development programme
- Company contributory pension scheme
- Discretionary bonus scheme
- 25 days annual leave plus increase after years of service
- Medical Insurance
- Free on-site parking
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.
Interested? Please apply below or call us for an informal chat. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.
Commercial Insurance Account Executive (Renewals) employer: The Caraires Consultancy
Contact Detail:
The Caraires Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance Account Executive (Renewals)
✨Tip Number 1
Familiarise yourself with the key responsibilities of the role. Understanding the specifics of conducting fact-finding calls and preparing renewal documentation will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in handling challenging situations. Be ready to share examples of how you've successfully managed difficult customers in the past.
✨Tip Number 3
If you have experience with Acturis or similar systems, be prepared to discuss this in detail. Highlighting your proficiency can set you apart from other candidates.
✨Tip Number 4
Showcase your ability to meet financial targets and KPIs. Prepare specific examples of how you've achieved or exceeded these in previous roles to illustrate your success.
We think you need these skills to ace Commercial Insurance Account Executive (Renewals)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance, particularly in renewals or account management. Use specific examples to demonstrate your achievements and how they align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your commitment to customer satisfaction and provide examples of how you've handled challenging situations in the past.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as proficiency in Acturis or similar systems, ability to multitask, and your track record of meeting financial targets. Make sure these skills stand out in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at The Caraires Consultancy
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial insurance policies and the renewal process. Understanding key terms and concepts will help you answer questions confidently and demonstrate your expertise.
✨Prepare for Customer Scenarios
Think about potential challenging customer scenarios you might face in the role. Be ready to discuss how you would handle complaints or difficult conversations, showcasing your patience and professionalism.
✨Familiarise Yourself with Acturis
If you have experience with Acturis or similar systems, be prepared to discuss it. If not, take some time to learn the basics of how these systems work, as this knowledge could set you apart from other candidates.
✨Showcase Your Team Spirit
Since the role requires a strong team player, think of examples from your past experiences where you collaborated effectively with colleagues. Highlighting your teamwork skills can demonstrate your fit for the company culture.
