Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and mentor the Food & Beverage team to enhance guest satisfaction.
- Company: Fairmont St. Andrews is a luxury five-star hotel in Scotland, known for its iconic status and world-class service.
- Benefits: Enjoy competitive pay, staff discounts, on-the-job training, and access to gym and spa facilities.
- Why this job: Join a dynamic team in a fast-paced environment and create unforgettable experiences for guests.
- Qualifications: Service-focused personality with previous leadership experience and strong communication skills required.
- Other info: Shifts include days, evenings, and weekends; must be eligible to work in the UK.
The predicted salary is between 36000 - 60000 £ per year.
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Fairmont St Andrews are looking for a dedicated and professional Outlet Manager to join our busy F&B Team. As Squire, Afternoon Tea and In Room Dining Manager, you will strategically lead the team to take guest satisfaction to the next level.
What you will be doing:
- Lead, mentor and train the Food & Beverage Operations team
- Ensure Food & Beverage relevant brand standards are maintained for your areas of responsibility
- Strategise on new products and service offerings
- Implement upsell incentives for the department
- Create unforgettable experiences for our guests
- Attend guest requests and anticipate needs
- Manage staff recruitment
- Attend to complaints
- Maintain records of stock levels and financial transactions
- Adhere to and be trained in liquor laws and regulations
- Responsible for keeping payroll in line
- Responsible for forecasting and reviewing the P&L
- Other duties as assigned
Your experience and skills include:
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Your team and working environment:
- Working a fast paced team environment
- Shifts will be during the day, evening and weekend
- Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorisation
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Additional Information:
- Staff shuttle service to/from St Andrews
- Very competitive equal share of TRONC based on hours worked
- Gratuities on top of salary and TRONC
- Opportunities for development and growth across Accor properties worldwide
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
- Access to PressReader
Squire, Afternoon Tea & In Room Dining Manager employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Squire, Afternoon Tea & In Room Dining Manager
✨Tip Number 1
Familiarise yourself with Fairmont St Andrews and its unique offerings. Understanding the hotel's luxury brand and its commitment to guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Fairmont St Andrews. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams in high-pressure environments. Highlighting your leadership skills and ability to enhance guest experiences will resonate well with the hiring team.
✨Tip Number 4
Showcase your knowledge of food and beverage trends, especially in relation to afternoon tea and in-room dining. Being able to discuss innovative ideas for menu items or service enhancements can set you apart from other candidates.
We think you need these skills to ace Squire, Afternoon Tea & In Room Dining Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Squire, Afternoon Tea & In Room Dining Manager. Highlight your relevant experience in food and beverage management and leadership in your application.
Tailor Your CV: Customise your CV to reflect your service-focused personality and previous leadership roles. Emphasise your ability to build relationships and lead a team, as these are key qualities for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your strategic vision for enhancing guest satisfaction. Mention specific examples from your past experiences that demonstrate your skills in managing food and beverage operations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Leadership Skills
As a Squire, Afternoon Tea & In Room Dining Manager, you'll need to demonstrate your leadership abilities. Be prepared to share specific examples of how you've successfully led and mentored teams in the past, focusing on how you foster a strong team culture.
✨Understand the Brand Standards
Familiarise yourself with Fairmont's brand standards and values. During the interview, discuss how you would ensure these standards are maintained in your areas of responsibility, particularly in food and beverage service.
✨Prepare for Guest Interaction Scenarios
Anticipate questions about handling guest requests and complaints. Think of scenarios where you've gone above and beyond to create unforgettable experiences for guests, and be ready to share these stories.
✨Demonstrate Financial Acumen
Since the role involves managing payroll and forecasting P&L, be prepared to discuss your experience with financial management. Highlight any relevant skills or tools you've used to maintain records and manage budgets effectively.
