Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage mortgage applications, liaise with clients and ensure compliance.
- Company: Join an independent company known for exceptional customer service.
- Benefits: Enjoy flexible working, competitive holidays, pension, and wellness services.
- Why this job: Be part of a supportive team that values excellence and personal growth.
- Qualifications: Experience in the mortgage industry and strong attention to detail required.
- Other info: Flexible remote work available after probation; Monday to Friday hours.
The predicted salary is between 28800 - 43200 £ per year.
Our client is expanding their team and looking for an experienced Mortgage Administrator to join them in the Ilford area with flexible working options. This role is with an independent company dedicated to providing outstanding customer service, and they seek a motivated individual who shares their commitment to excellence.
Working hours:
- Monday to Friday 9:00 – 17:00
- Possibility of flexible remote working after a successful probationary period
Benefits for the successful Mortgage Administrator:
- Pension
- Competitive Holiday Entitlement
- HR & Well Being Services
- Company Events
- Mentoring & Coaching
Mortgage Administrator requirements:
- Experience in the mortgage industry is essential
- Meticulous with a keen eye for detail
- Positive & enthusiastic attitude with the ability to prioritise customer needs
- Ability to work under pressure and problem solve, independently and in a team
- Computer literate and familiar with Microsoft Office
- Well organised with excellent time management
Key duties of the Mortgage Administrator will include but are not limited to:
- Handling incoming calls, emails, post, and voicemails
- Responding to non-advisory queries professionally and promptly
- Liaising with solicitors, lenders, estate agents, and brokers to progress mortgage applications efficiently
- Updating customer service database accurately and ensuring all information is current
- Keeping clients and associated parties informed about application statuses
- Inputting cases into the system with accuracy and ensuring all documents are received in line with compliance policies
- Processing mortgage and insurance applications accurately and preparing suitability reports for clients
Mortgage Administrator - North East London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator - North East London
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the mortgage industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the mortgage sector, especially those working in North East London. Attend local industry events or join online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences where you successfully handled customer queries or resolved issues under pressure. This will showcase your problem-solving skills and customer service orientation.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock schedule or workflow for managing multiple mortgage applications. Presenting this during your interview can highlight your time management abilities and attention to detail.
We think you need these skills to ace Mortgage Administrator - North East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the mortgage industry. Emphasise your attention to detail, customer service skills, and any relevant software proficiency, particularly with Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer queries or managed mortgage applications in the past.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, ability to work under pressure, and problem-solving capabilities. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your meticulous nature, which is crucial for a Mortgage Administrator.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Mortgage Knowledge
Make sure to brush up on your knowledge of the mortgage industry. Be prepared to discuss your previous experience and how it relates to the role. Highlight any specific cases where you successfully managed applications or resolved issues.
✨Demonstrate Attention to Detail
Since the role requires meticulous attention to detail, be ready to provide examples of how you've ensured accuracy in your previous work. You might want to mention specific tools or methods you use to maintain high standards.
✨Exhibit Customer Service Skills
This company values outstanding customer service, so prepare to share instances where you went above and beyond for a client. Think about how you prioritised customer needs and handled challenging situations.
✨Prepare for Team Dynamics
As the role involves working both independently and as part of a team, be ready to discuss your experiences in both settings. Share how you collaborate with others and manage your time effectively under pressure.
