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For Companies At a Glance
- Tasks: Lead operations to empower women and enhance community services.
- Company: Join Housing for Women, a charity dedicated to female empowerment and affordable housing since 1934.
- Benefits: Enjoy a £105,000 salary, flexible hours, pension scheme, gym membership, and more perks.
- Why this job: Make a real impact in a values-driven organisation focused on creating safer communities for women.
- Qualifications: Experience in strategic change management, social housing, and strong leadership skills required.
- Other info: Agile working with a minimum of 2 days in the office; apply by 6 June 2025.
The predicted salary is between 84000 - 126000 £ per year.
Location: Blue Star House, Brixton
We operate agile working (min 2 days a week in the office, including Wednesdays).
About Us
Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.
We are now looking for a Director of Operations to join us on a fixed term, full-time basis. We offer flexibility on hours e.g. 4 days a week/compressed hours for the right candidate.
The Benefits
- Salary of £105,000 per annum pro rata
- Attractive pension scheme
- Perkbox
- Buying and selling annual leave
- Health Shield
- Season ticket loan
- Subsidised gym membership
The Role
This is an excellent opportunity for an experienced executive to join our dedicated team and make a real impact on the lives of women in need. We have been on a journey of significant change, and we are looking for someone who can help us to stabilise services and continue this journey. You will have an ambition to succeed, with a desire to deliver good quality services to customers in an increasingly challenging operating environment with limited resources. In this rewarding role, you will have the opportunity to establish stability and develop a committed team in a values-driven organisation that is dedicated to empowering women and creating safer, more inclusive communities. As part of the Executive Team, you will be supporting the CEO to deliver the strategic plan and you will lead a culture of continuous improvement, customer focus and collaborative working across your directorate. So, if you want to use your expertise to help create a better future for women, read on and apply today!
About You
To be considered for the role of Director of Operations, you will need:
- Substantial experience of strategic change management and leadership
- Substantial experience as a director within a social housing environment or similar
- Significant experience of Housing Services, customer service delivery and complaints resolution
- Significant experience of Asset and Estate management service delivery
- Degree level or equivalent
- Demonstrable evidence of developing and delivering a positive performance/continuous improvement culture in a service delivery setting
- Demonstrable experience of managing large/complex budgets
- Strong ICT skills, excellent verbal and written communication skills and strong numeracy
- Persuasive presentation skills
Closing Date: 6 June 2025 at 5:00 PM – NB: we reserve the right to close this vacancy once we have received sufficient applicants for shortlisting.
Shortlisting: w/c 9 June 2025
Interviews: 16 June 2025
Director of Operations employer: Housing for Women
Contact Detail:
Housing for Women Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Familiarise yourself with Housing for Women's mission and values. Understanding their commitment to female empowerment and affordable housing will help you align your experience and vision with theirs during discussions.
✨Tip Number 2
Network with professionals in the social housing sector. Attend relevant events or join online forums to connect with others who may have insights about the organisation or the role, which can give you an edge in interviews.
✨Tip Number 3
Prepare to discuss specific examples of your strategic change management experience. Be ready to share how you've successfully led teams through transitions, particularly in challenging environments, as this is crucial for the role.
✨Tip Number 4
Showcase your understanding of budget management and performance improvement. Be prepared to discuss how you've managed large budgets and fostered a culture of continuous improvement in previous roles, as these are key aspects of the position.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with Housing for Women and their mission. Highlight your alignment with their values of female empowerment and community support in your application.
Tailor Your CV: Ensure your CV reflects your substantial experience in strategic change management and leadership, particularly within a social housing environment. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for empowering women and your vision for stabilising services. Address how your skills in customer service delivery and budget management will benefit the organisation.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that your communication is clear and professional, reflecting your strong verbal and written skills.
How to prepare for a job interview at Housing for Women
✨Understand the Organisation's Mission
Before your interview, take some time to research Housing for Women and its mission. Understand their commitment to female empowerment and how they operate within the social housing sector. This will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Experience
As a Director of Operations, your leadership skills are crucial. Prepare specific examples from your past roles where you've successfully managed teams, implemented strategic changes, or improved service delivery. Highlight how these experiences can translate into success at Housing for Women.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to change management, budget handling, and customer service challenges. Be ready to discuss how you would approach these situations in the context of Housing for Women's goals.
✨Demonstrate Your Commitment to Continuous Improvement
Housing for Women is looking for someone who can foster a culture of continuous improvement. Be prepared to discuss how you've previously developed and implemented strategies that led to enhanced performance and service quality. Show them that you're not just about maintaining the status quo but are eager to drive positive change.
