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- Tasks: Lead cleaning operations across 20-30 education and commercial sites in Devon and Cornwall.
- Company: Join one of the UK's fastest-growing specialist FM providers focused on people and well-being.
- Benefits: Enjoy 33 days holiday, flexible benefits, and employee ownership opportunities.
- Why this job: Make a real impact on the well-being of students and staff while growing your career.
- Qualifications: Strong communication skills, team leadership experience, and a full UK driving licence required.
- Other info: Inclusive culture with support for mental health and community volunteering initiatives.
The predicted salary is between 24000 - 36000 £ per year.
Covering Bodmin, Liskeard, and Exeter areas. £30,000 per annum + company car or car allowance.
We’re looking for a people-focused Cleaning Account Manager to lead operations across a group of education and commercial sites in Devon and Cornwall. This role offers a fantastic opportunity to work in a collaborative environment where your leadership will directly support the well-being of students, staff, and visitors.
You’ll oversee between 20 to 30 sites, working closely with teams and clients to deliver consistently high standards. With a flexible and solutions-oriented mindset, you’ll tailor your approach to meet the needs of each unique site while maintaining safety, service quality, and strong client relationships.
What we offer you:
- Employee ownership – share in our future success
- 33 days holiday (including bank holidays)
- Company sick pay
- Enhanced maternity and paternity pay
- Flexible benefits – including the option to purchase up to 5 additional days of holiday
- 24/7 access to GP services, plus mental health, financial, and legal support
- Life assurance cover
- Two paid volunteering days each year – from beach cleans to community work
- 250+ perks and exclusive deals and discounts
- Ongoing learning through apprenticeships, training, and development opportunities
- Recognition and awards programmes throughout the year
- A people-first culture led by our Mosaic committee and Mental Health First Aiders, who champion Wellbeing, Equity, Diversity and Inclusion
As a Cleaning Account Manager, you’ll be:
- Building trusted, supportive relationships with clients to ensure satisfaction
- Managing high-quality service delivery across all allocated sites
- Conducting audits, preparing reports, and supporting regional projects
- Leading contract and service reviews with clients
- Ensuring Health & Safety policies are followed and up to date with legal standards
- Identifying ways to improve services, reduce costs, and grow client contracts
As a Cleaning Account Manager, you’ll have:
- Strong communication and team leadership skills, with an inclusive and collaborative approach
- Ability to remain organised, adaptable, and solution-focused in a dynamic environment
- Experience in budgeting, forecasting, and data interpretation
- Knowledge of Health & Safety legislation (cleaning/FM sector experience is a plus)
- Confidence using Microsoft Excel and PowerPoint
- Experience in education environments is desirable but not essential
- Full UK driving licence and flexibility to travel between sites
Our commitment to Diversity, Equity and Inclusion:
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable adjustments:
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help.
Please note: this role is subject to an enhanced DBS (Disclosure and Barring Service) check.
Cleaning Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Account Manager
✨Tip Number 1
Familiarise yourself with the specific needs of the education and commercial sectors in Devon and Cornwall. Understanding the unique challenges and expectations of these environments will help you demonstrate your capability to manage multiple sites effectively.
✨Tip Number 2
Network with professionals in the facilities management and cleaning industry. Attend local events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to build relationships and lead diverse groups will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your knowledge of Health & Safety legislation during the interview. Being able to articulate how you ensure compliance and safety across multiple sites will demonstrate your readiness for the Cleaning Account Manager role.
We think you need these skills to ace Cleaning Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning management, team leadership, and client relationship building. Use specific examples that demonstrate your ability to manage multiple sites and maintain high service standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your skills align with the company's values. Mention your experience in the education sector if applicable, and emphasise your commitment to health and safety standards.
Showcase Leadership Skills: Provide examples of how you've successfully led teams in previous roles. Highlight your communication skills and your ability to adapt to different environments, as these are crucial for the Cleaning Account Manager position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Churchill Services
✨Showcase Your People Skills
As a Cleaning Account Manager, your ability to build relationships is crucial. Be prepared to share examples of how you've successfully managed client relationships and led teams in the past. Highlight your communication style and how you foster collaboration.
✨Demonstrate Your Organisational Skills
With responsibility for multiple sites, organisation is key. Discuss your methods for staying organised and managing your time effectively. You might want to mention any tools or techniques you use to keep track of tasks and priorities.
✨Know Your Health & Safety Legislation
Familiarise yourself with relevant Health & Safety legislation, as this role requires adherence to legal standards. Be ready to discuss how you ensure compliance in your previous roles and any specific experiences you have in the cleaning or facilities management sector.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to tailor your approach to meet unique site needs or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
