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- Tasks: Diagnose faults and perform repairs on HGVs to Volvo standards.
- Company: Join Hartshorne Group, a top commercial vehicle distributor in the Midlands.
- Benefits: Enjoy excellent training, a pension scheme, healthcare, and increasing holidays.
- Why this job: Be part of a friendly team focused on customer service and professional growth.
- Qualifications: City & Guilds or equivalent experience in motor vehicle management preferred.
- Other info: Various shift patterns available; HGV Licence is a plus but not required.
The predicted salary is between 30000 - 42000 £ per year.
Hartshorne Group
HGV Technician
Nottingham
Looking for a new HGV Technician opportunity for 2025?
The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services.
Recruiting HGV Technicians at our Nottingham depot.
The Role
As a HGV Technician you will carry out fault diagnosis, service and repairs to Volvo repair standards. Complete repair order write up, service report sheets and production card information. The successful candidate will have the ability to work under pressure, to actively seek solutions to problems. Good verbal communication skills. Providing excellent customer service is paramount.
Requirements
Qualifications required City & Guilds part 1 & 2 / BTEC / IMI i/ NVQ in motor vehicle management (or equivalent) or equivalent practical experience in the commercial vehicle industry.HGV Licence advantageous but not essential.
Benefits
- Excellent in house and Volvo product training programme.
- Rewards gateway platform available for scheme members.
- Excellent contributory pension scheme.
- Holidays increase with length of service.
- Fully equipped workshop.
- Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist.
The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well being is at the forefront of our business –
HGV Technician employer: Hartshorne Group
Contact Detail:
Hartshorne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Technician
✨Tip Number 1
Familiarize yourself with Volvo Truck & Bus standards. Understanding their specific repair protocols and service requirements will give you an edge during the interview process.
✨Tip Number 2
Highlight your problem-solving skills. Be prepared to discuss specific instances where you've successfully diagnosed and resolved issues under pressure, as this is crucial for the role.
✨Tip Number 3
Showcase your customer service experience. Since providing excellent customer service is paramount, think of examples where you've gone above and beyond for clients or customers.
✨Tip Number 4
Research the Hartshorne Group's values and culture. Understanding their commitment to staff training and well-being can help you align your answers with what they value in a technician.
We think you need these skills to ace HGV Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the HGV Technician position. Understand the key responsibilities, such as fault diagnosis and service repairs to Volvo standards, as well as the importance of customer service.
Highlight Relevant Experience: When writing your CV and cover letter, emphasize any commercial experience you have with HGVs or similar vehicles. Mention specific qualifications like City & Guilds or NVQ that align with the requirements.
Showcase Communication Skills: Since good verbal communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively, especially in a customer service context.
Tailor Your Application: Customize your CV and cover letter to reflect the values and commitments of the Hartshorne Group. Highlight your dedication to providing excellent customer service and your willingness to work under pressure.
How to prepare for a job interview at Hartshorne Group
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience with HGVs. Highlight any specific repairs or diagnostics you've successfully completed, especially those that align with Volvo standards.
✨Demonstrate Problem-Solving Abilities
Since the role requires actively seeking solutions under pressure, think of examples where you've successfully resolved issues in a timely manner. Share these stories to showcase your critical thinking skills.
✨Emphasize Customer Service
The Hartshorne Group values excellent customer service. Be ready to explain how you've provided outstanding service in previous roles and how you plan to maintain this standard in your work.
✨Prepare for Shift Pattern Questions
With various shift patterns available, be clear about your availability and willingness to adapt. This shows flexibility and readiness to meet the company's needs.
