At a Glance
- Tasks: Lead a branch team, manage operations, and enhance customer experience.
- Company: Eurocell is a market leader in uPVC products, valuing dynamic team players.
- Benefits: Enjoy healthcare plans, life assurance, discounts, and a Christmas shutdown.
- Why this job: Join a supportive culture with career growth and a focus on work/life balance.
- Qualifications: Management experience in retail or trade, strong leadership, and customer service skills required.
- Other info: Competitive salary with bonus potential and extensive training opportunities.
The predicted salary is between 24153 - 36234 Β£ per year.
HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: Β£32,190 basic salary per year
BONUS/OTE: Realistic total earning potential of up to Β£42,174 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We donβt open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees, exceptional monthly Branch Bonus, industry leading induction and training programmes, and excellent opportunities to grow with us, and progress your career.
WHAT OUR BRANCH MANAGERS DO:
- Lead their Branch, and use their team management skills to lead and develop a small team
- Ensure their Branch operates as effectively as possible
- Develop relationships with their customers, and enhance the sales and customer experience within the branch
- Manage day to day Branch operations and the branch team in order to deliver excellence
- Manage team absences and deployment
- Support the regional teams with recruitment
- Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved
- Support training and maintain training records for Branch staff
WHAT WE NEED FROM OUR BRANCH MANAGERS:
- Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets
- Passion and energy to deliver exceptional customer service and achieve business targets
- A customer focused approach, happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, drive and leadership abilities to manage a Branch effectively
- A full and valid driving license is essential
- Strong management skills and experience of leading a team
- Experience within a similar management role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR BRANCH MANAGERS:
- You will be rewarded with a very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
Branch Manager employer: Eurocell PLC
Contact Detail:
Eurocell PLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Branch Manager
β¨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the uPVC market and the specific offerings of Eurocell will help you engage more effectively with customers and demonstrate your expertise during interviews.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and develop staff will resonate well with the hiring managers.
β¨Tip Number 3
Network within the industry, especially with professionals who have experience in trade or builders' merchants. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
β¨Tip Number 4
Prepare to discuss your approach to customer service. Since the role emphasises enhancing customer experience, be ready to share strategies you've used to ensure customer satisfaction and drive sales.
We think you need these skills to ace Branch Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in management, customer service, and sales. Use specific examples that demonstrate your leadership skills and ability to drive results, particularly in a trade or retail environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Eurocell's commitment to customer service and team development. Be sure to include specific achievements that relate to the responsibilities of a Branch Manager.
Highlight Relevant Skills: In your application, emphasise skills such as team management, customer relationship building, and operational efficiency. These are crucial for the Branch Manager role and should be clearly articulated in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a managerial position.
How to prepare for a job interview at Eurocell PLC
β¨Show Your Leadership Skills
As a Branch Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your management style and how you motivate others.
β¨Understand the Company Culture
Familiarise yourself with Eurocell's values and culture. Be ready to discuss how your personal values align with theirs, especially regarding customer service and teamwork.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in a retail or trade environment.
β¨Highlight Your Customer Focus
Since the role emphasises enhancing customer experience, be prepared to share specific examples of how you've provided exceptional customer service in the past and how you plan to do so in this role.