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For Companies At a Glance
- Tasks: Assist customers, maximise sales, and maintain store standards with a positive attitude.
- Company: Join Big Yellow, a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: Be part of a fun, supportive culture where your personality and passion matter.
- Qualifications: No specific experience required; just bring your warm, friendly manner and eagerness to help.
- Other info: Flexible hours across weekends, perfect for students looking to balance work and studies.
About The Role
Role: Part Time Sales Advisor
Location: New Cross
Salary: £12.33 per hour plus bonus and benefits
Hours of work: 20 hours per week across 3 days (Friday, Saturday and Sunday)
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and committed to working with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement based on your contracted hours, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
With support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Find out more about life at Big Yellow.
Sales Advisor - Part Time employer: The Big Yellow Self Storage Company
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in interviews or networking, demonstrate how your personality aligns with their emphasis on integrity, empathy, and a genuine passion for helping others.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Be ready to discuss specific situations where you went above and beyond to ensure customer satisfaction.
✨Tip Number 3
Highlight your ability to work collaboratively in a team environment. Think of instances where you've contributed to a positive team dynamic or helped maintain a happy working atmosphere, as this is crucial for the role.
✨Tip Number 4
Prepare to discuss your adaptability and willingness to take on varied responsibilities. Since the role involves multiple tasks, being able to illustrate your flexibility and enthusiasm for diverse challenges will set you apart.
We think you need these skills to ace Sales Advisor - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to build relationships and provide exceptional service, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your personality aligns with their values, such as integrity and empathy, and provide examples of how you've successfully contributed to team environments in the past.
Showcase Your Soft Skills: Since the company values personality traits like warmth, friendliness, and a positive attitude, make sure to highlight these qualities in your application. Use anecdotes that illustrate your listening skills and genuine desire to help others.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Sales Advisor role.
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Show Your Personality
Big Yellow values personality just as much as skills. Be yourself during the interview and let your warmth and friendliness shine through. Share personal anecdotes that highlight your integrity and empathy.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Whether it's in person, over the phone, or via email, showcasing your ability to connect with customers will be crucial.
✨Emphasise Teamwork
Since the role involves working closely with a small team, be ready to discuss your experiences collaborating with others. Highlight how you contribute to a positive work environment and support your colleagues.
✨Express Enthusiasm for the Role
Show your passion for the position and the company. Talk about why you're excited about the opportunity to work at Big Yellow and how you align with their values of delivering outstanding customer experiences.
