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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain clean facilities.
- Company: Join Places for People, a social enterprise focused on community wellbeing and active living.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong leadership experience with a background in leisure or hospitality preferred.
- Other info: Be part of a diverse and ambitious team that values your contributions.
The predicted salary is between 36000 - 60000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More about your role
Reporting to the Contract Manager you will take responsibility for ensuring your team deliver exceptional service, well presented and clean facilities at all times. You will identify strategic initiatives that provide real commercial value and make a positive impact to the bottom line. You will also ensure that key metrics are achieved and that our key stakeholder is engaged and happy at all times. You will be responsible for ensuring that your local community engage in a range of sports and activities by ensuring your centre offers facilities that meet their needs, in a welcoming and inclusive environment.
More about you
You will be a strong leader with a commercial brain, you must be able to evidence at interview where you have taken decisions that have improved the bottom line. You will be a skilled manager/coach and be able to motivate and develop your direct reports and wider team. Our business is fast moving and ever changing and you will possess the capability to lead a team through change whilst delivering amazing customer service. Ideally you will possess a background in leisure, alternatively we would welcome applications from candidates from a hospitality background. However more importantly to us is your ability to lead a fast moving business and maximise commercial value whilst delighting our customers.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- We align with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Places for People Group's mission and values. Understanding their commitment to community and wellbeing will help you align your responses during the interview, showcasing how your leadership style and experience can contribute to their goals.
✨Tip Number 2
Prepare specific examples of how you've improved operational efficiency or customer satisfaction in previous roles. Highlighting these achievements will demonstrate your commercial acumen and ability to lead a team effectively in a fast-paced environment.
✨Tip Number 3
Research current trends in the leisure and hospitality sectors, especially those related to community engagement and health initiatives. Being knowledgeable about industry developments will allow you to discuss innovative ideas that could benefit Places Leisure during your interview.
✨Tip Number 4
Network with current or former employees of Places for People Group on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage in your discussions.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Places for People Group's mission and values. Highlight how your personal values align with their commitment to community and well-being in your application.
Tailor Your CV: Make sure your CV reflects your leadership experience and any relevant achievements in the leisure or hospitality sectors. Use specific examples that demonstrate your ability to improve commercial outcomes and customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and how you can contribute to creating active places. Mention your management style and how you motivate teams to deliver exceptional service.
Showcase Relevant Skills: When detailing your experience, focus on skills such as strategic planning, team leadership, and customer service excellence. Provide concrete examples of how you've successfully led teams through change and improved business performance.
How to prepare for a job interview at Places for People
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in fast-paced environments. Highlight specific instances where your leadership directly contributed to improved performance or customer satisfaction.
✨Understand the Community Focus
Places for People Group emphasises community engagement. Familiarise yourself with their initiatives and be ready to discuss how you can enhance community involvement in sports and activities. Show that you understand the importance of creating an inclusive environment for all.
✨Prepare for Commercial Discussions
You’ll need to provide evidence of your commercial acumen. Be prepared to discuss strategies you've implemented that have positively impacted the bottom line. Think about metrics you've used to measure success and how you can apply similar strategies at Places for People.
✨Emphasise Adaptability and Change Management
The role requires leading a team through change. Share experiences where you've successfully managed transitions or adaptations within a team. Discuss your approach to maintaining high levels of customer service during these changes, as this will be crucial for the role.
