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- Tasks: Lead a team to deliver exceptional service and maintain clean facilities.
- Company: Join Places for People, a social enterprise focused on community wellbeing and active living.
- Benefits: Enjoy flexible working, health memberships, bonuses, and discounts on activities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong leadership skills with a background in leisure or hospitality preferred.
- Other info: Be part of a diverse team that values your contributions and growth.
The predicted salary is between 43200 - 72000 £ per year.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More about your role
Reporting to the Contract Manager you will take responsibility for ensuring your team deliver exceptional service, well presented and clean facilities at all times. You will identify strategic initiatives that provide real commercial value and make a positive impact to the bottom line. You will also ensure that key metrics are achieved and that our key stakeholder is engaged and happy at all times. You will be responsible for ensuring that your local community engage in a range of sports and activities by ensuring your centre offers facilities that meet their needs, in a welcoming and inclusive environment.
More about you
You will be a strong leader with a commercial brain, you must be able to evidence at interview where you have taken decisions that have improved the bottom line. You will be a skilled manager/coach and be able to motivate and develop your direct reports and wider team. Our business is fast moving and ever changing and you will possess the capability to lead a team through change whilst delivering amazing customer service. Ideally you will possess a background in leisure, alternatively we would welcome applications from candidates from a hospitality background. However more importantly to us is your ability to lead a fast moving business and maximise commercial value whilst delighting our customers.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- We align with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
General Manager employer: Places for People
Contact Detail:
Places for People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the core values and mission of Places for People Group. Understanding their commitment to community and wellbeing will help you align your responses during interviews, showcasing how your leadership style and experience can contribute to their goals.
✨Tip Number 2
Prepare specific examples from your past experiences where you've successfully led a team through change or improved service delivery. Highlighting these instances will demonstrate your capability to manage a fast-moving business while maintaining exceptional customer service.
✨Tip Number 3
Research current trends in the leisure and hospitality sectors, particularly those related to community engagement and health initiatives. Being knowledgeable about these trends will allow you to discuss innovative ideas that could enhance the services offered at Places Leisure.
✨Tip Number 4
Network with professionals in the leisure and hospitality industries. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations that could strengthen your application.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Places for People Group's mission and values. Highlight how your personal values align with their commitment to community and well-being in your application.
Tailor Your CV: Make sure your CV reflects your leadership experience and any relevant achievements in the leisure or hospitality sectors. Use specific examples that demonstrate your ability to improve the bottom line and enhance customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and your strategic thinking skills. Mention specific initiatives you have led in the past that resulted in positive outcomes, and express your enthusiasm for the role.
Prepare for the Interview: Anticipate questions related to your leadership style and decision-making processes. Be ready to discuss how you would engage the local community and ensure exceptional service delivery at the centre.
How to prepare for a job interview at Places for People
✨Showcase Your Leadership Skills
As a General Manager, demonstrating your leadership abilities is crucial. Prepare specific examples of how you've successfully led teams, motivated staff, and improved performance in previous roles.
✨Highlight Commercial Acumen
Be ready to discuss instances where your decisions positively impacted the bottom line. This could include cost-saving measures, revenue-generating initiatives, or strategic partnerships that enhanced business performance.
✨Emphasise Community Engagement
Since Places for People values community involvement, share your experiences in fostering community relationships. Discuss how you’ve engaged local stakeholders and created inclusive environments in past positions.
✨Prepare for Change Management Scenarios
The role requires leading through change, so be prepared to discuss how you've managed transitions in fast-paced environments. Highlight your strategies for maintaining team morale and delivering excellent customer service during these times.
