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- Tasks: Lead and support local automotive centres, motivating teams for exceptional customer service.
- Company: Join the UK's largest automotive service and repair business with amazing career growth.
- Benefits: Enjoy uncapped bonuses, discounts, health plans, and a structured induction program.
- Why this job: Perfect for those passionate about customer experience and seeking long-term career progression.
- Qualifications: Strong leadership skills, financial acumen, and excellent communication are essential.
- Other info: Opportunities for hybrid training and professional qualifications available.
The predicted salary is between 28000 - 42000 £ per year.
Join the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
A newly created role within our Autocentre business, our Designate centre managers will be a vital support to our management team. As a Designate centre manager, you will be supporting local centres within the area within a reasonable travel time and leading the in centre teams with support, encouragement, and motivation. No two days are the same so you will need to be open to change, adaptable, and ensure that the team are on board and motivated to constantly move forwards with the everchanging environment that adapts to meet our customers’ needs and demands. This experience will set you up to successfully run your own allocated centre when an appropriate vacancy arises.
Our customers are at the heart of everything we do, you will be there to support and engage the team to drive a culture that is professional and ensures that the customer’s journey delivers a fantastic customer experience, helping the team to focus on achieving amazing results and building your centres reputation for excellence. We expect nothing but the best to be delivered in terms of service and meeting demand, whilst delivering centres that are not just great for our customers in terms of commercial excellence, but safe and compliant.
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Fantastic leadership and team management skills within the automotive or similar industry
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Experience delivering high customer satisfaction and displaying effective management.
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Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
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Strong financial acumen with experience of managing P&L and optimizing profit
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Experience of meeting compliance standards across Health and Safety
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Experienced with high sales turnover and managing KPI’s
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Excellent communication skills, verbally and written.
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IT Proficient, with the willingness to learn in-house systems.
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Good time management
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A current valid driving licence
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
£35,000 – £40,000 per annum
Average uncapped bonus of £10,800 per year (with potential to earn more)
5 days a week, Structured 12 week induction into our business
5.6 weeks’ annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream – access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Designate Centre Manager employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Centre Manager
✨Tip Number 1
Familiarize yourself with the automotive service industry, especially in areas like customer satisfaction and team management. Understanding the specific challenges and trends in this field will help you stand out during discussions.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've motivated teams in previous roles. Be ready to discuss your coaching-based approach and how it has led to improved performance.
✨Tip Number 3
Showcase your financial acumen by being prepared to discuss how you've managed P&L statements and optimized profits in past positions. This will demonstrate your capability to handle the financial aspects of the role.
✨Tip Number 4
Be adaptable and open to change, as this role requires flexibility. Think of examples from your past where you've successfully navigated changes in a fast-paced environment, and be ready to share those stories.
We think you need these skills to ace Designate Centre Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Designate Centre Manager position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Leadership Skills: Emphasize your leadership and team management experience, especially in the automotive or similar industry. Provide specific examples of how you've motivated teams and delivered high customer satisfaction.
Showcase Financial Acumen: Demonstrate your experience with managing P&L and optimizing profit. Include any relevant metrics or achievements that showcase your financial management skills.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for customer experience and your desire to drive business performance. Make it personal and connect your background to the company's values and goals.
How to prepare for a job interview at Halfords Group PLC
✨Show Your Leadership Skills
As a Designate Centre Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and motivational techniques.
✨Highlight Customer Satisfaction Experience
Since customer experience is at the heart of this role, be ready to discuss specific instances where you've improved customer satisfaction. Use metrics or feedback to back up your claims.
✨Demonstrate Financial Acumen
The role requires managing P&L and optimizing profit. Be prepared to talk about your experience with financial management, including any strategies you've implemented to improve profitability.
✨Emphasize Adaptability
With no two days being the same, adaptability is key. Share examples of how you've successfully navigated change in previous roles and how you kept your team motivated during transitions.
