At a Glance
- Tasks: Manage relationships with global carriers and drive sales of internet connectivity services.
- Company: Join Expereo, the world's largest provider of managed internet solutions, enhancing productivity globally.
- Benefits: Enjoy a dynamic work environment with a focus on diversity and equal opportunities.
- Why this job: Be part of a multicultural team making a real impact in the telecom industry.
- Qualifications: 5-7 years in wholesale telecommunications with proven sales success required.
- Other info: Open to applicants from diverse backgrounds; we celebrate individuality.
The predicted salary is between 43200 - 72000 £ per year.
We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.
As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.
About the Role
We are seeking an experienced and results driven Account Manager for our Wholesale division to join our growing team and lead our sales efforts with specific focus on internet connectivity services. This pivotal role involves managing and developing relationships with Tier 2 global carriers, primarily within the EMEA region. The successful candidate will be responsible for driving new business revenue growth, expanding partnership opportunities, and ensuring high levels of customer satisfaction through tailored solutions and expert account management.
THE RESPONSIBILITIES:
- Develop and execute strategic sales plans to achieve company sales targets and objectives to drive volume sales of internet technology services such as DIA and BIA.
- Identify new business opportunities and upsell existing services to maximize revenue from strategic carrier accounts.
- Lead negotiations for pricing, and contractual terms, ensuring mutually beneficial outcomes while maintaining compliance with company policies.
- Analyze market trends, competitor activities, and customer needs to drive sales strategies and stay ahead of the competition.
- Establish and maintain strong relationships with key clients, partners, and industry stakeholders to drive business growth and customer loyalty.
- Coordinate with internal teams such as product management, technical support, and billing to ensure seamless service delivery and customer satisfaction.
- Maintain accurate and timely reports on account performance, sales pipeline, and strategic initiatives.
COMPETENCIES
Experience: Applicants should possess a minimum of five to seven years of relevant experience in accordance with skills we have highlighted, along with a proven track record of selling into Tier 1 and Tier 2 global telecom carriers. Extensive experience in wholesale telecommunications selling, especially selling global internet products. Demonstrable success in managing complex negotiations and closing high value contracts. Strong understanding of the operational and commercial models within the wholesale telecom industry. Ability to work independently and as part of a collaborative team, managing multiple accounts and priorities simultaneously. Proficiency in using CRM tools to track leads, manage customer interactions, and maintain accurate sales records.
Industry Knowledge and Strategic Thinking: Comprehensive understanding of internet technologies including DIA, BIA, FWA and Satellite. In-depth knowledge of the global telecom marketplace, with an emphasis on Tier 1 and Tier 2 carrier dynamics. Strong contacts within the Tier 1 and Tier 2 carrier community, with an existing network of strategic relationships is desirable. Comfortable working in a fast-paced and evolving industry. Open to adapting sales strategies to meet changing market dynamics.
Negotiation and Presentation Skills: Exceptional communication, negotiation and presentation skills with the ability to influence at senior levels. The ability to deliver persuasive presentations to potential clients and represent the company in a professional manner.
Collaboration and Cross-Functional Skills: Ability to work closely with other departments such as marketing, product development, and customer support to align sales efforts with overall company objectives.
Beyond the Job: We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.
EEO (Equal Employment Opportunities) Statement: Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.
Wholesale Account Manager - EMEA employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Account Manager - EMEA
✨Tip Number 1
Network actively within the telecommunications industry, especially with Tier 1 and Tier 2 carriers. Attend industry events, webinars, and conferences to meet potential contacts and learn about the latest trends in internet connectivity services.
✨Tip Number 2
Familiarise yourself with Expereo's products and services, particularly their internet technology offerings like DIA and BIA. Understanding these solutions will help you articulate how you can contribute to their sales efforts effectively.
✨Tip Number 3
Prepare for interviews by practising your negotiation and presentation skills. Be ready to discuss your past experiences in managing complex negotiations and how you've successfully closed high-value contracts in the telecom sector.
✨Tip Number 4
Showcase your ability to work collaboratively across departments. Highlight any previous experiences where you coordinated with marketing, product development, or customer support to achieve sales goals, as this is crucial for the role.
We think you need these skills to ace Wholesale Account Manager - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wholesale telecommunications and account management. Use specific examples of how you've driven revenue growth and managed client relationships, particularly with Tier 1 and Tier 2 carriers.
Craft a Compelling Cover Letter: In your cover letter, express your passion for internet connectivity and your understanding of the telecom industry. Mention your strategic thinking skills and how you can contribute to Expereo's goals, especially in developing partnerships and driving sales.
Showcase Your Negotiation Skills: Provide examples in your application that demonstrate your negotiation and presentation skills. Highlight any successful contracts you've closed and how you maintained compliance with company policies during negotiations.
Research Expereo: Familiarise yourself with Expereo's services and their position in the market. Understanding their products like DIA and BIA will help you articulate how your experience aligns with their needs and how you can add value to their team.
How to prepare for a job interview at JR United Kingdom
✨Research the Company
Before your interview, take some time to understand Expereo's business model and their position in the telecommunications industry. Familiarise yourself with their products, especially internet connectivity services like DIA and BIA, as this will show your genuine interest and help you answer questions more effectively.
✨Prepare for Negotiation Scenarios
Given the role's focus on managing complex negotiations, be ready to discuss your past experiences in negotiating contracts. Prepare examples that highlight your ability to achieve mutually beneficial outcomes while adhering to company policies.
✨Showcase Your Network
Since strong contacts within Tier 1 and Tier 2 carriers are desirable, be prepared to discuss your existing relationships in the industry. Highlight how these connections can benefit Expereo and contribute to driving new business revenue growth.
✨Demonstrate Strategic Thinking
During the interview, illustrate your understanding of market trends and competitor activities. Discuss how you would adapt sales strategies to meet changing market dynamics, showcasing your ability to think strategically and stay ahead of the competition.