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- Tasks: Lead group bookings and VIP sales for Magic Mike Live, curating bespoke experiences.
- Company: Join the vibrant team at Magic Mike Live London, part of The Hippodrome Casino.
- Benefits: Enjoy flexible working options, corporate perks, and a dynamic entertainment environment.
- Why this job: Perfect for those passionate about entertainment and guest experiences in a fast-paced setting.
- Qualifications: Warm, professional demeanour with strong communication skills; experience in hospitality preferred.
- Other info: Full-time role with evening and weekend availability; one remote day per week.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a creative, personable, and commercially-minded Hospitality & Group Sales Coordinator to lead group bookings and VIP sales for Magic Mike Live London. Acting as a brand ambassador, you’ll be the primary point of contact for group and corporate clients while curating elevated, bespoke experiences across the Magic Mike Live theatre and The Hippodrome Casino’s hospitality spaces.
This fast-paced position is ideal for someone passionate about entertainment, guest experience, and sales. You’ll work cross-functionally with internal teams and The Hippodrome’s F&B and concierge staff to ensure a high-touch, seamless journey from first inquiry to curtain call—and beyond.
Key Responsibilities- Own and manage all group and corporate booking inquiries (6+), via dedicated inboxes and phone lines.
- Craft custom proposals, quotes, and experiential add-ons (dining, gaming, drink packages, etc.).
- Upsell Luxe and VIP experiences to high-end clients and corporate partners.
- Work closely with the Group Sales Manager to build and maintain a robust pipeline of repeat business through thoughtful relationship management.
- Develop and refine call scripts and email templates to ensure consistent, branded communication.
- Collaborate with Customer Service and Concierge teams to ensure flawless execution of group experiences.
- Liaise with F&B, Front-of-House, and Events teams to align offerings with client needs.
- Greet and host groups and VIPs on-site when required, especially on high-volume or high-profile evenings.
- Contribute to the planning and delivery of private events, buyouts, and custom hospitality activations.
- Monitor feedback and identify guest trends to shape future packages and offers.
- Assist with Luxe communications and concierge operations, including inventory coordination and guest messaging.
- Provide occasional support for the Luxe inbox and special event execution.
- Stay informed on all current and upcoming packages, offers, and show elements.
- Collaborate with departments including Accounting, Operations, Events, and Marketing as needed.
- Support wider team initiatives and operational needs across MML and The Hippodrome.
- Warm, confident, and professional demeanor with exceptional guest service instincts.
- Proficiency in Microsoft Office (Word, Excel) and Google Workspace (Docs, Sheets).
- Experience with Spektrix, OpenTable, or other CRM/ticketing/reservations systems.
- Impeccable communication skills—verbal, written, and over the phone.
- Highly organized with strong attention to detail and the ability to juggle multiple tasks.
- Experience with 7Rooms or similar hospitality systems.
- Knowledge of live entertainment and/or luxury hospitality operations.
- Multilingual communication skills.
This is a full-time position, based onsite Monday through Friday 10am - 6pm, with one flexible/remote day per week. Evening and weekend availability is expected for peak performance nights, large bookings, and special events. A flexible, hands-on approach is essential.
Hospitality and Group Sales Coordinator for Magic Mike Live London employer: CROSSROADS LIVE
Contact Detail:
CROSSROADS LIVE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Group Sales Coordinator for Magic Mike Live London
✨Tip Number 1
Familiarise yourself with the Magic Mike Live experience and The Hippodrome Casino's offerings. Understanding the unique aspects of these venues will help you engage with potential clients and tailor your proposals effectively.
✨Tip Number 2
Network within the entertainment and hospitality industries. Attend events or join online groups related to live performances and group sales to connect with professionals who can provide insights or referrals.
✨Tip Number 3
Practice your communication skills, especially in a sales context. Role-play scenarios where you pitch group bookings or VIP experiences to friends or family to build confidence and refine your approach.
✨Tip Number 4
Stay updated on trends in the hospitality and entertainment sectors. Being knowledgeable about current market demands will allow you to create compelling offers that resonate with potential clients.
We think you need these skills to ace Hospitality and Group Sales Coordinator for Magic Mike Live London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hospitality and Group Sales Coordinator. Familiarise yourself with the key tasks such as managing group bookings, crafting proposals, and liaising with various teams.
Tailor Your CV: Highlight relevant experience in hospitality, sales, or customer service. Use specific examples that demonstrate your ability to manage client relationships and create bespoke experiences, as these are crucial for this role.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for entertainment and guest experience. Mention why you want to work for Magic Mike Live London and how your skills align with their needs. Be personable and professional.
Showcase Communication Skills: Since impeccable communication is essential for this role, ensure your application is well-written and free of errors. Consider including examples of how you've successfully communicated with clients or managed inquiries in previous roles.
How to prepare for a job interview at CROSSROADS LIVE
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry and live entertainment during the interview. Share any relevant experiences that highlight your passion for creating memorable guest experiences, as this role is all about curating bespoke offerings.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully upsold products or services in the past. Be ready to provide examples of how you managed client relationships and turned inquiries into bookings, as this will be crucial for the role.
✨Know the Venue Inside Out
Familiarise yourself with Magic Mike Live London and The Hippodrome Casino's offerings. Understanding the unique features of the venue and its hospitality spaces will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-pressure situations. Think of examples where you've successfully coordinated events or managed group bookings, and be ready to explain your thought process and actions.
