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- Tasks: Support back-office systems and ensure seamless integrations while optimising internal processes.
- Company: Join Ricoh Europe, a leader in innovative technology solutions transforming workplaces.
- Benefits: Enjoy a competitive salary, industry-leading benefits, and strong career development opportunities.
- Why this job: Be part of a dynamic team driving positive change and modernising business applications.
- Qualifications: Ideal candidates should have experience in technical consulting, Oracle, and SAP HR modules.
- Other info: Ricoh values diversity and offers equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Back Office – Technical Consultant role at Ricoh Europe 5 days ago Be among the first 25 applicants Join to apply for the Back Office – Technical Consultant role at Ricoh Europe Get AI-powered advice on this job and more exclusive features. Change your job, change your workplace, change your future… Ricoh are currently recruiting for a Back Office Technical Consultant based in Watford who ideally with be an experienced Technical Consultant with strong expertise in system integrations, Oracle modules, and HR solutions (specifically SAP). This role will focus on providing technical consulting and support for back-office systems, ensuring seamless integrations, optimizing internal processes, and maintaining the reliability of key business applications. The ideal candidate will have a deep understanding of Oracle applications, SAP HR modules, middleware and the ability to collaborate across teams to deliver technology solutions that meet business requirements. The role will be key in the drive to modernize the Ricoh applications landscape by providing technical support in application upgrades, migrations and replacements for the business-critical applications that run the Ricoh business. Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call “empowering digital workplaces”. In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change., it’s the ethos of our brand and how we drive positive change for ourselves and others. Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission – \”you work for us, and we`ll work for you\”. What you will be doing Responsible for day-to-day vendor management for outsourced services and ensuring that the suppliers delivery to technical specification that is designed by the consultant. Additionally, you will support software licensing and security teams to monitor and manage the licensing of enterprise applications and security of those applications. Identifying and documenting technical business requirements and configuration using any industry leading tools or methodology. Creation of high-quality functional specification documentation which can be used to detail business process and enable technical build where integrations are required between our ERP, SAP or CRM applications and peripheral systems. Support the client through full testing lifecycles and Go Live including test script creation. Management of change requests through the development and testing lifecycle confirming to project management standards and scope. Liaising with Oracle, SAP or any other product vendor to ensure effective management of client SRs. Ensure that clients are supported and kept up to date with latest Cloud quarterly releases Manage on-time project delivery and business expectations and ensure internal customer satisfaction. Assist with risk management and change management on projects. Advising clients on options, risks, and any impacts on other processes or systems. Effectively communicating and driving project deliverables Identify continuous improvement opportunities with systems and processes including System Optimization and Performance Improvement. Plus, System Security Compliance, ensuring ERP, HR applications that meet security and compliance standards and ensuring systems comply with relevant regulations helps mitigate risks associated with data breaches and non-compliance. You will ideally have Ideal candidates will have a proven background in technical consulting with hands-on experience in system integrations, Oracle applications, and SAP HR modules. Preferably candidates will be educated to degree level or equivalent professional qualification and possess exceptional problem-solving and negotiation skills. Ideally you will be able to demonstrable the ability to plan, prioritize, and coordinate activities and communicate complex messages clearly and concisely to all audiences, both written and verbal. Successful candidates will have previous experience with Oracle E-Business Suite, Oracle Financials, or other Oracle modules as this is required for this role. In-depth knowledge of SAP HR modules (e.g., SAP SuccessFactors, SAP HCM) is essential, alongside experience with integration platforms or middleware tools (e.g., MuleSoft, Oracle Integration Cloud, SAP PI/PO). Outside of the above, ideally candidates will also have all or some of the below required skills: Strong understanding of database management, SQL, and scripting languages. Hands-on experience with cloud technologies and back-office software applications. Familiarity with integration methodologies such as REST APIs, SOAP, and Web Services. Knowledge of security protocols and data protection measures for enterprise applications. Familiarity with the ITIL framework of IT practices Relevant certifications in Oracle, SAP, or integration technologies (e.g., Oracle Certified Specialist, SAP HCM certification). Experience with Agile methodologies or project management frameworks. Familiarity with cloud-based ERP systems and HR technologies. Knowledge of good practice and principles in a cloud management function Familiarity with automation tools and process optimization strategies is a plus. In return for your commitment, you can expect A competitive salary package Industry leading benefits Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation. This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience. Ready to make that change? Apply now for a confidential conversation with our Recruitment Team. We are an equal opportunities employer At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way. Ricoh have removed the disclosure of convictions box from their application process (ban the box – http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all. For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Ricoh Europe by 2x Get notified about new Technical Consultant jobs in Watford, England, United Kingdom . 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Contact Detail:
Ricoh Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back Office - Technical Consultant
✨Tip Number 1
Familiarise yourself with Ricoh's ethos of 'imagine. change.' and be prepared to discuss how your experience aligns with their mission. Show that you understand their commitment to innovation and how you can contribute to modernising their applications landscape.
✨Tip Number 2
Network with current or former employees of Ricoh, especially those in technical consulting roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Brush up on your knowledge of Oracle applications and SAP HR modules, as these are crucial for the role. Be ready to discuss specific projects where you've successfully integrated these systems or improved processes.
✨Tip Number 4
Prepare examples of how you've managed vendor relationships and ensured compliance with security protocols in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description effectively.
We think you need these skills to ace Back Office - Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle applications, SAP HR modules, and system integrations. Use specific examples to demonstrate your technical consulting skills and how you've optimised processes in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Ricoh and explain how your background aligns with their mission of empowering digital workplaces. Mention any relevant certifications or methodologies you are familiar with, such as ITIL or Agile.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your problem-solving abilities, particularly in managing vendor relationships and ensuring compliance with security standards. Highlight any successful projects where you improved system performance or security.
Highlight Communication Skills: Since the role requires liaising with various teams and vendors, emphasise your communication skills. Include instances where you effectively communicated complex technical information to non-technical stakeholders, ensuring clarity and understanding.
How to prepare for a job interview at Ricoh Europe
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Oracle applications and SAP HR modules during the interview. Be prepared to discuss specific projects where you successfully implemented system integrations or optimised processes, as this will demonstrate your hands-on knowledge.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've managed change requests or liaised with vendors, and be ready to explain your thought process and the outcomes of those situations.
✨Understand Ricoh's Ethos
Familiarise yourself with Ricoh's mission of 'empowering digital workplaces' and their approach to innovation. Being able to articulate how your values align with theirs can set you apart and show that you're a good cultural fit.
✨Demonstrate Communication Skills
Since the role involves liaising with various teams and clients, practice articulating complex technical concepts in simple terms. This will showcase your ability to communicate effectively with both technical and non-technical stakeholders.
