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- Tasks: Diagnose and repair garage equipment while ensuring customer satisfaction.
- Company: Join a leading company in the automotive service industry with a focus on quality.
- Benefits: Enjoy competitive salary, uncapped overtime, and personal use of a company van.
- Why this job: Be part of a supportive team with clear progression and training opportunities.
- Qualifications: Good education and experience in field service; trade qualifications preferred.
- Other info: Open to all candidates, including ex-military personnel; flexible working hours required.
The predicted salary is between 28000 - 38000 £ per year.
Location: Bolton, Blackburn
Salary: £28,000 - £38,000 per annum basic
Overview: First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients. This role includes responding to workshop garage equipment breakdowns as well as diagnosing and rectifying equipment issues ensuring customers are compliant and productive. This will involve traveling to highly professional large-scale commercial and industrial vehicle workshops, generally within your geographical area. You will be working on customer equipment such as car lifts, MOT testing equipment, air compressors, wheel alignment, tyre changers, wheel balancers and a range of other automotive equipment.
Duties and Responsibilities:
- Carry out diagnostic/repair and installation on a wide range of garage equipment products including vehicle lifts, wheel & tyre, brake testers, gas analysers and smoke testers etc.
- Completion and submission of accurate paperwork as required complying with the quality system.
- Compliance and adherence to laws and regulations covering Health and Safety within the workplace.
- Ensuring control of own van stock to meet first time fix targets.
- Satisfaction of customer needs.
- The continued development of skills required ensuring that all work is completed to a high standard.
- Prepared for occasional overnight stays from home.
- Prepared to work overtime when required.
Skills and Qualifications:
- Good level of education, ideally with relevant trade qualifications in a related discipline.
- To have good working knowledge and experience of activities in a field service environment.
- Experience in working with mechanical, hydraulic, pneumatic and electrical equipment, preferably garage equipment.
- Able to understand and follow procedures and work instructions, working to specified standards.
- Proven ability to deliver excellent quality of service to customers.
- To be flexible and willing to work overtime and Saturdays as requested.
- To be self-motivated.
- Customer focussed.
- Confident and able to work under own initiative.
- Excellent communication skills – dealing with colleagues and customers at all levels.
- Knowledge of the region’s geography and road network would be a distinct advantage.
- Full clean UK driving licence is essential.
Benefits:
- Uncapped daily overtime.
- Competitive salary.
- Expenses.
- Company vehicle.
- Branded workwear/PPE.
- PDA and tablet.
- Medical cash plan.
- Enhanced sick pay.
- Training and development.
- Health & wellbeing programme.
- Personal use of company van.
- Death in service.
- Clear progression path.
- Paid door-to-door.
- Employee referral programme.
- Access to training academy.
- Pension scheme.
- Cycle to work scheme.
- Long service awards.
- Monthly recognition and reward opportunities.
- 25 days holiday plus statutory that increases with service.
- Mental health first aiders support.
Field Service Engineer (Garage Equipment) employer: First Military Recruitment Ltd
Contact Detail:
First Military Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Garage Equipment)
✨Tip Number 1
Familiarise yourself with the specific garage equipment mentioned in the job description, such as car lifts and MOT testing equipment. Having hands-on experience or knowledge about these tools will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the field service engineering sector, especially those who have experience with garage equipment. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Research the company’s values and culture to tailor your approach during interviews. Understanding their focus on customer satisfaction and compliance with health and safety regulations can help you align your responses with their expectations.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled challenging situations in previous roles. Being able to demonstrate your ability to diagnose and rectify equipment issues will be crucial for this position.
We think you need these skills to ace Field Service Engineer (Garage Equipment)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly with garage equipment. Include specific examples of diagnostic and repair work you've done, as well as any trade qualifications you hold.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities and skills mentioned in the job description. Emphasise your customer service skills and ability to work independently, as well as your flexibility regarding overtime and travel.
Showcase Relevant Experience: In your application, detail your experience with mechanical, hydraulic, pneumatic, and electrical equipment. If you have worked in a similar field service environment, make sure to highlight this to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at First Military Recruitment Ltd
✨Know Your Equipment
Familiarise yourself with the specific garage equipment mentioned in the job description, such as car lifts and MOT testing equipment. Being able to discuss your experience with these tools will demonstrate your technical knowledge and suitability for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you successfully diagnosed and repaired equipment issues. Highlighting your ability to troubleshoot effectively will impress interviewers looking for a Field Service Engineer who can ensure customer satisfaction.
✨Emphasise Customer Focus
Since this role involves direct interaction with customers, be ready to discuss how you've previously delivered excellent service. Share anecdotes that illustrate your commitment to meeting customer needs and maintaining strong relationships.
✨Demonstrate Flexibility and Initiative
The job requires occasional overnight stays and overtime work. Be prepared to express your willingness to adapt to these demands and provide examples of how you've shown initiative in previous roles, especially in a field service environment.
