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- Tasks: Manage a busy Autocentre, focusing on MOTs, service maintenance, and customer experience.
- Company: Join a leading national repair chain with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, bonuses, and a fantastic benefits package.
- Why this job: Be part of a dynamic team, drive success, and make a real impact on customer satisfaction.
- Qualifications: Experience in franchise or independent garages is essential; strong management skills required.
- Other info: This role offers opportunities for professional growth and development within a thriving company.
The predicted salary is between 38000 - 48000 £ per year.
An experienced Autocentre Service Manager is required for our busy centre in Formby.
- Basic salary £38,000 plus bonuses OTE £48,000+
- Leading national company
- Fantastic benefits package
- Customer focused, front of house role
- Focus on MOT, service maintenance and repair
The role is to fully manage a busy Autocentre, the garage is part of a major national repair chain. The Autocentre Service Manager will be responsible for the efficient and profitable operation of the workshop and MOT lanes. The goal is to achieve, or exceed, the branch monthly MOT, labour and parts targets as well as deliver the very best customer experience.
The Autocentre Service Manager role requires a strong management style, and the candidate will be expected to show an understanding of the structure of a business, business processes, site profitability, workshop loading, targets and how to achieve them. Above all, the Autocentre Service Manager needs to demonstrate they can effectively manage and build a first-class team of Technicians and MOT Testers.
Either franchise or independent experience required, and a mixture of both is desirable.
Apply now for the role of Autocentre Service Manager.
Contact Detail:
Mechanics For Us Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry, especially regarding MOT regulations and customer service expectations. This knowledge will help you stand out during interviews and demonstrate your commitment to staying updated.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who have experience as Service Managers. They can provide valuable insights and may even refer you to opportunities within their networks.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and met targets in previous roles. Highlighting your leadership skills and ability to drive performance will be crucial in showcasing your fit for this position.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will allow you to tailor your approach and show how you align with our mission, making you a more attractive candidate.
We think you need these skills to ace Autocentre Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing an autocentre or similar environments. Emphasise your achievements in meeting targets and improving customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your management style and understanding of business processes. Mention specific examples of how you've successfully led teams and achieved targets in previous roles.
Highlight Relevant Skills: In your application, focus on skills such as team management, customer service excellence, and knowledge of MOT and vehicle maintenance. Use keywords from the job description to align your application with what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Mechanics For Us Ltd
✨Showcase Your Management Skills
As an Autocentre Service Manager, you'll need to demonstrate your strong management style. Be prepared to discuss your previous experiences in leading teams, managing workloads, and achieving targets. Use specific examples to illustrate how you've successfully managed a team of technicians or MOT testers.
✨Understand Business Processes
Make sure you have a solid understanding of business processes and site profitability. During the interview, be ready to talk about how you can contribute to the efficient operation of the workshop and MOT lanes. Highlight any experience you have with budgeting, forecasting, or improving operational efficiency.
✨Emphasise Customer Focus
Since this role is customer-focused, it's crucial to convey your commitment to delivering an exceptional customer experience. Prepare to share examples of how you've handled customer complaints or improved service delivery in your previous roles. This will show that you understand the importance of customer satisfaction in a busy autocentre.
✨Prepare for Technical Questions
Given the nature of the role, expect some technical questions related to MOTs, service maintenance, and repairs. Brush up on your knowledge of automotive standards and regulations. Being able to speak confidently about these topics will demonstrate your expertise and suitability for the position.
