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- Tasks: Support vulnerable households in temporary accommodation through housing advice and casework.
- Company: Join a well-established Housing Service dedicated to community support and emergency accommodation.
- Benefits: Enjoy hybrid working options, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a passionate team focused on helping families and individuals find stability.
- Qualifications: Experience in housing management and a full UK driving license are essential.
- Other info: This is a temporary role until the end of November 2025 with flexible working arrangements.
Temporary Accommodation Officer
Temp Contract – Until End of November
Based in Bristol – Hybrid Working (Office, Remote & Community-Based)
£16.45 PAYE OR £20.78 Umbrella
Are you an experienced housing professional with a passion for supporting vulnerable households? We’re working with an established Housing Service; our client is seeking two Temporary Accommodation Officers to join their dedicated team supporting families and individuals in emergency accommodation. This is a community-based role with a strong focus on lettings administration, as the service brings in a significant number of new properties into its temporary accommodation portfolio.
Vacancy Brief:
- Full-time, Monday to Friday, 37.5 hours per week
- Pay Rate for this job role is £16.45 PAYE or £20.78 Umbrella.
- Temp contract running until the end of November 2025
- Based 2–3 days in the office, with some remote working available
- Remainder of the week will involve property visits across the community
- Focus areas include Voids, Lettings, Income Management and ASB
- Strong lettings admin and tenancy sign-up experience is highly desirable
- Must have a full UK driving license and access to a vehicle
- Enhanced DBS (Child & Adult Workforce) required
Key Responsibilities:
- Manage a caseload of clients in temporary accommodation, providing housing advice, tenancy support and casework
- Delivering housing management tasks including rent recovery, arrears, void turnaround, property sign-ups and repairs coordination
- Ensure effective communication with clients, internal departments, and external partners
- Support sustainable move-ons from temporary accommodation by providing tailored housing options advice
- Maintain accurate case files, contribute to service improvements and help meet team KPIs
- Work in a flexible, citizen-focused manner across a range of temporary accommodation sites in the city
Ideal Candidate Profile:
- Background in housing management, lettings, or tenancy sustainment
- Experience in handling ASB, income recovery, voids and property compliance
- Strong administrative skills, particularly around tenancy sign-ups and property onboarding
- Comfortable working independently in the community
- A proactive, organised team player with a commitment to customer-focused service delivery
If you’re available to start quickly and bring experience in housing management or temporary accommodation services — we’d love to hear from you.
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer - Bristol
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Bristol. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews and show that you're committed to supporting vulnerable households.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in temporary accommodation. Attend local housing events or join relevant online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experience that showcase your skills in lettings administration, case management, and customer service. Being able to articulate how you've successfully handled similar situations will set you apart.
✨Tip Number 4
Highlight your driving experience and availability for community visits during conversations with recruiters. Since this role requires property visits, emphasising your readiness to travel and engage with clients in their environments can strengthen your application.
We think you need these skills to ace Temporary Accommodation Officer - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management, lettings, and tenancy support. Use specific examples that demonstrate your skills in managing caseloads and providing housing advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable households. Mention your understanding of the role's responsibilities and how your background aligns with the needs of the Temporary Accommodation Officer position.
Highlight Relevant Skills: In your application, emphasise your strong administrative skills, experience with ASB, income recovery, and property compliance. Make it clear how these skills will contribute to the success of the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Show Your Passion for Housing
Make sure to express your genuine interest in supporting vulnerable households. Share any personal experiences or motivations that drive your passion for housing management and how you can make a difference in the community.
✨Highlight Relevant Experience
Prepare specific examples from your past roles that demonstrate your skills in lettings administration, tenancy support, and casework. Be ready to discuss how you've successfully managed similar responsibilities and challenges.
✨Demonstrate Strong Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Be prepared to discuss how you've effectively communicated with clients, internal teams, and external partners in previous positions.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios, such as handling ASB or managing voids. Think through potential situations you might face in the role and how you would approach them.
