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- Tasks: Join our team as a Service Engineer, providing support and maintenance for dairy farm equipment.
- Company: Cookstown Dairy Services is a leading supplier of milking equipment in Northern Ireland since the 1980s.
- Benefits: Enjoy a competitive salary, company vehicle, mobile phone, and on/offsite training opportunities.
- Why this job: Be part of a dynamic team that values customer satisfaction and offers hands-on technical experience.
- Qualifications: Technical skills, strong communication, clean driving licence, and interest in engineering or agriculture preferred.
- Other info: This role includes 24hr breakdown support on a rota basis.
The predicted salary is between 30000 - 42000 £ per year.
Cookstown Dairy Services specialises in the offering sales, installation, service and support of dairy farm equipment and technology. This ranges from milking equipment to health and fertility monitoring and milk cooling solutions. CDS prides itself in offering its solutions to dairy farmers of all sizes. The company was established in the mid-eighties and is now one of the leading milking equipment suppliers to the North East and all of Northern Ireland.
We are currently looking to recruit Service Engineers to join our team in Coleraine. The successful candidates will be responsible for:
- Provision of remote and onsite service & support to customers. The role involves identifying, troubleshooting and resolving customer technical problems.
- Working daily with electronics and mechanical devices.
- Installation & Maintenance of dairy equipment (parlours, feeding systems, etc.)
- Troubleshooting and working within a team.
- Deliver customer satisfaction by providing a professional service with swift and accurate resolution to customer issues.
- To provide 24hr breakdown support to customers on a rota basis.
Minimum requirements:
- Technical ability
- Strong interpersonal skills and ability to communicate with customers
- Clean driver licence
- Willingness to work outside hours/ Provide technical support
- Background or interest in engineering, agriculture and/or in the dairy industry an advantage.
Salary/Benefits:
- Salary depending on experience
- Vehicle
- Mobile phone
- On/offsite training
If this sounds like you, please hit apply now!
Contact Detail:
Smart Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineers
✨Tip Number 1
Familiarise yourself with the latest dairy farm technologies and equipment. Understanding the specifics of milking systems, health monitoring tools, and cooling solutions will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the dairy industry. Attend local agricultural fairs or events where you can meet people working in dairy services. Building connections can lead to valuable insights and potential referrals for the Service Engineer position.
✨Tip Number 3
Prepare to discuss your technical troubleshooting skills. Think of specific examples from your past experiences where you successfully resolved technical issues, as this will demonstrate your problem-solving abilities to the hiring team.
✨Tip Number 4
Showcase your interpersonal skills during any interactions. Since the role involves direct customer support, being able to communicate effectively and build rapport with clients is crucial. Practice articulating how you would handle customer inquiries or complaints.
We think you need these skills to ace Service Engineers
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Engineer at Cookstown Dairy Services. Familiarise yourself with the types of equipment and technology they work with, as well as the skills required for troubleshooting and customer support.
Tailor Your CV: Highlight your technical abilities and any relevant experience in engineering, agriculture, or the dairy industry. Make sure to include specific examples of how you've provided customer support or resolved technical issues in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and willingness to work outside regular hours. Mention your clean driving licence and express your enthusiasm for the role and the company’s mission in supporting dairy farmers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Engineer role.
How to prepare for a job interview at Smart Hire
✨Show Your Technical Skills
Make sure to highlight your technical abilities during the interview. Be prepared to discuss your experience with electronics and mechanical devices, as well as any relevant projects you've worked on in the past.
✨Demonstrate Strong Interpersonal Skills
Since the role involves communicating with customers, it's crucial to showcase your interpersonal skills. Practice how you would explain complex technical issues in simple terms, and be ready to share examples of how you've successfully resolved customer problems.
✨Research the Company
Familiarise yourself with Cookstown Dairy Services and their offerings. Understanding their products and services will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've had to troubleshoot issues or work within a team to resolve a technical problem, and be ready to discuss these experiences.
