Head of Portfolio, Governance and Operations

Full-Time 43200 - 72000 £ / year (est.) No home office possible

Head of Portfolio, Governance and Operations

Join to apply for the Head of Portfolio, Governance and Operations role at Post Office Ltd .

The Head of Portfolio Governance & Operations is a senior member of the Transformation & Portfolio Office Team, responsible for developing and delivering functional strategies. This role models the Post Office behaviours and demonstrates a Postmaster-first mindset.

The Head of Portfolio Governance & Operations will lead strategic prioritisation, oversight, operational support, and performance tracking of the Transformation Portfolio. This position ensures programme and project alignment with business goals, portfolio prioritisation, and resource optimisation.

The role promotes a culture of inclusion, continuous improvement, and high performance within their teams, facilitating decision-making across the Business, Customers, and Partners.

What we can do for you

Beyond a competitive salary, we offer a comprehensive benefits package including:

27.5 days annual leave, increasing with tenure
Up to 18% on target bonus opportunity
Life assurance
Support via our employee assistance programme and benefits platform
Ongoing learning and development opportunities

We value diversity and foster an inclusive workplace that reflects the communities we serve. We believe Equity, Diversity, and Inclusion are vital to our success. We are committed to making Post Office \’Everybody’s Business\’ and are an equal opportunity employer.

What you’ll need to succeed

Experience leading large teams and collaborating with senior leaders to deliver strategies and achieve objectives
Proven ability to manage multiple stakeholders and lead cross-functional projects
Experience leading change aligned with business strategies
Senior PMO leadership experience, preferably in complex transformation environments
Knowledge of portfolio management best practices, including prioritisation and demand & capacity management
Experience with portfolio management tools (e.g., Clarity PPM, Planview, MS Project Online, Jira)
Professional certifications such as MSP, PMP, PgMP, Agile
Membership of relevant professional bodies like MAPM

About us

Post Office is a community staple, trusted and reliable. We’re on a transformation journey, focusing on the future and digital innovation to continue providing personalized service. We seek authentic individuals who embrace challenges and drive change, sharing our purpose of serving communities. Post Office is truly Everybody’s Business.

Seniority level

Director

Employment type

Full-time

Job function

Project Management

Industries

Retail

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Head of Portfolio, Governance and Operations employer: Post Office Ltd

Post Office Ltd is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside a comprehensive benefits package, including generous annual leave and a substantial bonus opportunity. Our inclusive work culture fosters diversity and encourages continuous improvement, making it an ideal environment for those looking to lead transformative projects while serving the community. Join us in our mission to innovate and enhance the services we provide, as we believe that every team member plays a vital role in our success.