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For Companies At a Glance
- Tasks: Assist in managing the store, serving customers, and ensuring a well-presented environment.
- Company: Join PPG, a global leader in innovation and sustainability since 1882.
- Benefits: Enjoy competitive salary, generous leave, private healthcare, and staff discounts.
- Why this job: Be part of a supportive team with great work-life balance and career progression opportunities.
- Qualifications: Customer service experience is a plus; IT skills and flexibility are desirable.
- Other info: Work in a culture of inclusion with 24/7 wellbeing support.
The predicted salary is between 27000 - 45000 £ per year.
Overview
Assistant Store Manager
Johnstone’s Decorating Centre – Ballymena
Full Time | Permanent
Position Summary
We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division, based in our Ballymena store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
We are a global company founded in 1882, with a presence in Northern Ireland and the Republic of Ireland for nearly 40 years. Our brands, Johnstone’s and Leyland Paint, are supported by a 60,000 square foot warehouse and distribution facility in Carrickfergus, along with 27 Johnstone’s Decorating Centres across Ireland. We place a strong emphasis on colleague engagement, achieving a score of 4.22 out of 5 in Gallup\’s Global Q12 annual colleague survey.
Why you’ll love working here…
- Competitive starting salary with yearly reviews
- Commercial bonus scheme of up to 42% of annual salary
- 35 days of annual leave, including bank holidays
- Guaranteed 39 hours pay per week with overtime or lieu time available
- Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
- Generous company pension contributions
- Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
- Fantastic company-funded private healthcare plan, with options to extend coverage to family members
- Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
- Colleague recognition program that recognises and rewards our colleagues
- Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
- Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme
A day in the life of…
As an Assistant Store Manager, your responsibilities will include:
- Deputize to the Store Operations manager, and cover as and when needed
- Serve customers on the trade counter and in store, in a friendly and professional manner.
- Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
- Ensure your store always looks well-presented and clean.
- Follow stock management procedures by taking in deliveries and keeping the shelves full.
Key Skills
- Previous management or supervisor experience desirable
- Previous experience in a customer facing environment
- Good communications skills with a positive customer focusses attitude
- Good understanding of IT systems
- Flexibility towards working hours and duties
- Driving license in desirable but not essential
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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Contact Detail:
PPG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Johnstone\'s Decorating Centre
✨Tip Number 1
Familiarise yourself with Johnstone’s and Leyland Paint products. Understanding the range of products we offer will not only help you in customer interactions but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or retail management during your conversations. Even if it's not directly related, showcasing your ability to engage with customers positively can set you apart.
✨Tip Number 3
Demonstrate your flexibility and willingness to learn. Since we provide in-store training, showing that you're adaptable and eager to develop your skills will resonate well with the hiring team.
✨Tip Number 4
Engage with our company culture by researching PPG's values and mission. Being able to articulate how your personal values align with ours can make a strong impression during interviews.
We think you need these skills to ace Assistant Store Manager - Johnstone\'s Decorating Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles or management. Emphasise any skills related to IT systems, as this is desirable for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've contributed to a positive work environment in previous roles.
Highlight Key Skills: In your application, clearly outline your communication skills and flexibility in working hours. If you have a driving license, mention it, even though it's not essential.
Show Enthusiasm for Training: Express your willingness to undertake training and learn about the products. This shows that you're eager to grow within the company and contribute positively to the team.
How to prepare for a job interview at PPG
✨Show Your Customer Focus
As an Assistant Store Manager, you'll need to demonstrate a strong customer focus. Prepare examples of how you've successfully handled customer interactions in the past, showcasing your ability to provide excellent service and resolve issues.
✨Familiarise Yourself with IT Systems
While previous experience with IT systems isn't essential, having a basic understanding can set you apart. Brush up on common retail software and be ready to discuss how you can quickly learn new systems during the interview.
✨Highlight Your Teamwork Skills
This role requires working closely with a supportive team. Be prepared to share experiences where you've collaborated effectively with others, demonstrating your ability to contribute positively to a team environment.
✨Understand the Company Culture
PPG values integrity, professionalism, and continuous improvement. Research the company's values and be ready to discuss how your personal values align with theirs, showing that you're a good fit for their inclusive workplace.
