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- Tasks: Join our Digital team, balancing tasks in Ecommerce and Client Services.
- Company: Victoria Beckham Ltd is a leading name in the luxury fashion industry.
- Benefits: Enjoy a hybrid working model and gain invaluable experience in a fast-paced environment.
- Why this job: This role offers hands-on experience in ecommerce and client services within a prestigious brand.
- Qualifications: Must be a current university student with strong organisational skills and a passion for fashion.
- Other info: Placement lasts 12 months, starting July/August 2025; flexible hours available.
Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the Fashion Industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience.
Location: Hammersmith, London
Placement: 12-month placement, with the anticipated start date of July/August 2025
We are looking for a motivated individual to join our Digital team in a dual role, splitting time between the Ecommerce and Client Services teams. The ideal candidate will have a genuine interest in the ecommerce fashion space, with a strong desire to learn and grow in a fast-paced luxury environment. In this role, you will gain a comprehensive understanding of the inter-departmental collaboration between teams within the Digital department, as well as hands-on experience in ecommerce shoot production.
Ecommerce Responsibilities:
- Supporting the Ecommerce Photography & Merchandising Coordinator with season Ecommerce shoots, including collating samples, deck preparation & on-set styling assistance
- Uploading and selecting ecommerce imagery to the Shopify platform for approval
- Supporting the Ecommerce Coordinator with on-site collection launches through product data enrichment sheets
- Daily platform checks across the three Victoria Beckham ecommerce sites, raising any issues
- Weekly team operational tasks as requested
Client Services Responsibilities:
- Support the Client Service team with queries/tickets and client-facing via email, live chat, and phone
- Flag/Escalate Customer Feedback where appropriate
Skills & Requirements:
- An interest in working within the Digital space and an enthusiasm for the luxury customer experience
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks
- Ability to work to deadlines
- Positive and proactive attitude with a great work ethic
- Willingness to learn
- Excellent written and verbal communication skills
- Enjoys problem solving
- Some experience working with Microsoft Office & Google Suite (particularly Excel/Google Sheets)
- Experience with Shopify is a plus, but not essential
Full-time Monday to Friday (flexible 10am until 6pm)
Hybrid working
Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.
Contact Detail:
Victoria Beckham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce & Client Services Intern
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce and the luxury fashion industry. Follow relevant blogs, social media accounts, and news outlets to stay updated, as this knowledge will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the fashion and ecommerce sectors. Attend industry events, webinars, or university career fairs where you can meet people who work at companies like Victoria Beckham Ltd. This could lead to valuable connections and insights.
✨Tip Number 3
Gain practical experience by volunteering or taking part in projects related to ecommerce or client services. This could be through university clubs, internships, or freelance work, which will enhance your skills and make your application more appealing.
✨Tip Number 4
Prepare for potential interviews by practising common questions related to ecommerce and client services. Think about how your experiences align with the responsibilities of the role and be ready to discuss specific examples that demonstrate your skills.
We think you need these skills to ace Ecommerce & Client Services Intern
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Ecommerce & Client Services Intern position. Tailor your application to highlight your relevant skills and experiences that align with the role.
Craft a Strong CV: Your CV should clearly outline your educational background, relevant coursework, and any experience related to ecommerce or client services. Emphasise your organisational skills, attention to detail, and any experience with tools like Microsoft Office or Google Suite.
Write a Compelling Cover Letter: In your cover letter, express your genuine interest in the fashion industry and the specific role. Mention why you want to work at Victoria Beckham Ltd and how this internship aligns with your career goals. Be sure to convey your enthusiasm for learning and growing in a luxury environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Victoria Beckham
✨Show Your Passion for Fashion
Make sure to express your genuine interest in the ecommerce fashion space during the interview. Share any relevant experiences or projects that demonstrate your enthusiasm for the industry, as this will resonate well with the interviewers at Victoria Beckham Ltd.
✨Highlight Your Organisational Skills
Given the role's emphasis on managing multiple tasks and attention to detail, be prepared to discuss specific examples of how you've successfully organised projects or tasks in the past. This will showcase your ability to thrive in a fast-paced environment.
✨Demonstrate Your Communication Skills
Since the position involves client-facing responsibilities, it's crucial to highlight your written and verbal communication skills. Prepare to discuss how you've effectively handled customer queries or collaborated with team members in previous roles.
✨Familiarise Yourself with Shopify
While experience with Shopify is not essential, having a basic understanding of the platform can set you apart from other candidates. Take some time to explore Shopify's features and functionalities, so you can speak confidently about it during the interview.
