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- Tasks: Lead a team of volunteers and manage daily shop operations in a vibrant retail environment.
- Company: Join Scope, a charity dedicated to creating equal futures for disabled people.
- Benefits: Enjoy 35 days annual leave, flexible working, and excellent training opportunities.
- Why this job: Make a real difference in your community while developing your retail skills and creativity.
- Qualifications: Retail or customer service experience is essential; strong leadership and IT skills are a plus.
- Other info: Weekend and Bank Holiday availability required; enhanced DBS check for successful candidates.
The predicted salary is between 18300 - 26200 £ per year.
Make a real difference to the lives of disabled people. Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.
The role is permanent, part time, 14 hours a week at Scope's Whitby shop - 25 Baxtergate, Whitby, YO21 1BW. As Assistant Shop Manager at Scope's Whitby shop, you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you'll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn.
About you:
- To be successful in this role, you will have proven experience in a retail or customer service environment.
- Be passionate about retail.
- Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.
- Have a strong customer focus.
- Have solid IT skills.
- You will have a good attention to detail and have a creative eye for shop displays.
Please make sure you explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope's values and our ambition of creating equal futures with disabled people.
Shop hours: It's important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Scope benefits: We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days annual leave.
- Flexible working (where we can).
- Company pension.
- Excellent training and career development.
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues.
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT on Monday 14 July 2025.
Assistant Shop Manager employer: SCOPE
Contact Detail:
SCOPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with Scope's values and mission. Understanding their commitment to creating equal futures for disabled people will help you align your responses during the interview, showcasing your passion for their cause.
✨Tip Number 2
Prepare examples from your previous retail or customer service experience that demonstrate your ability to lead and motivate a team. Think about specific situations where you inspired others or improved team performance.
✨Tip Number 3
Showcase your creativity by thinking of innovative ideas for shop displays or community engagement activities. Being able to present these ideas during your interview can set you apart as a candidate who is proactive and enthusiastic.
✨Tip Number 4
Be ready to discuss your IT skills and how they can benefit the shop's operations. Whether it's managing stock or using social media for promotions, demonstrating your tech-savviness can be a great asset in this role.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Shop Manager position. Make sure you can relate your experience to these points.
Highlight Relevant Experience: In your application, emphasise your retail or customer service experience. Provide specific examples of how you've motivated a team or created engaging displays, as these are crucial for this role.
Showcase Your Passion: Express your passion for retail and working within the community. Mention any previous volunteer work or community involvement that aligns with Scope's values and mission.
Tailor Your Application: Customise your CV and cover letter to reflect the skills and attributes mentioned in the job description. Use clear examples to demonstrate how you meet the requirements, especially your attention to detail and creativity.
How to prepare for a job interview at SCOPE
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of what you love about working in a shop environment and how you can contribute to creating an engaging shopping experience.
✨Highlight Your Team Leadership Skills
Since the role involves motivating and leading a team of volunteers, be prepared to discuss your previous experiences in team leadership. Provide examples of how you've successfully inspired others and managed a team in a retail or customer service setting.
✨Demonstrate Your Creativity
As the Assistant Shop Manager, you'll need to design eye-catching displays. Bring along ideas or examples of past displays you've created, and be ready to discuss your creative process and how you can apply it to the shop.
✨Understand Scope's Values
Familiarise yourself with Scope's mission and values before the interview. Be ready to explain how your personal values align with theirs and how you can contribute to their goal of creating equal futures for disabled people.
