Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for clients and their pets, managing appointments and records.
- Company: Join a well-established veterinary practice in Lancashire with a dedicated team.
- Benefits: Enjoy flexible hours, competitive pay, and perks like discounts on pet care.
- Why this job: Make a difference in animal care while working in a supportive environment.
- Qualifications: Good communication and organisational skills; knowledge of Word and Excel preferred.
- Other info: Part-time role with evening and Saturday shifts, averaging 23 hours per week.
We are seeking a reliable and professional receptionist to join our team at Town & Country Veterinary Group at our Clayton-Le-Moors branch. You will have good communication skills as you will be the first point of contact for our clients, good organisational skills, and the ability to work alone or as part of a team. Knowledge of Word, Excel, and email is preferred.
The responsibilities include, but are not limited to:
- Greeting clients and their pets on arrival
- Efficiently managing the diaries, booking/cancelling or re-arranging appointments, handling online bookings, and maintaining client records
- Promoting the Pet Health Club and all other initiatives that are running in the practice
- Processing payments, cashing up at the end of the day
- Managing client orders and repeat prescriptions
This is a part-time position working evenings and Saturdays, averaging 23 hours per week. The shift times are Monday-Friday 4:30pm-7:30pm, and Saturdays 8am-5pm.
Town and Country Veterinary Group is based in Lancashire within easy reach of Manchester and Liverpool. We are a well-established practice with 3 branches. Our practices are well equipped with all the normal facilities expected, including digital x-ray, a separate theatre and prep area, surgical electrocautery, multi-parameter monitor, haematology and biochemistry in-house, and a modern laptop ultrasound machine.
We have a lovely well-established team, including 8 Veterinary Surgeons, 9 Registered Veterinary Nurses, 1 Student Veterinary Nurse, 1 Veterinary Care Assistant, 7 Receptionists, 1 Admin, 1 Practice Manager, and a Clinical Director. Our client base is loyal, and we pride ourselves on offering the best standards of service and care to patients and clients alike.
In addition to a competitive base salary, you will benefit from:
- 6.6 weeks annual leave
- Additional annual leave for your birthday
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
- Discounted staff pet care
Town and Country Veterinary Group, Clayton-Le-Moors, 69 Whalley Road, Clayton-le-Moors, Accrington, BB5 5ED, United Kingdom.
Part Time Veterinary Receptionist employer: VC Evidensia UK
Contact Detail:
VC Evidensia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific services offered by Town & Country Veterinary Group. Understanding their unique offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as being the first point of contact for clients is crucial. Role-play scenarios with friends or family to enhance your ability to greet clients warmly and handle inquiries confidently.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or diary management system. This will not only help you manage your time effectively but also impress the interviewers with your proactive approach to the responsibilities of the role.
✨Tip Number 4
Network with current or former employees of Town & Country Veterinary Group if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Part Time Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Veterinary Receptionist. Emphasise your communication and organisational skills, as well as any experience in customer service or veterinary settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and your ability to manage client interactions effectively. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Technical Skills: Since knowledge of Word, Excel, and email is preferred, ensure you mention your proficiency in these tools. If you have experience with appointment scheduling software or managing client records, be sure to include that as well.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VC Evidensia UK
✨Show Your Communication Skills
As the first point of contact for clients, it's crucial to demonstrate your excellent communication skills. Practice clear and friendly greetings, and be prepared to discuss how you would handle various client interactions.
✨Highlight Organisational Abilities
The role requires strong organisational skills, so be ready to share examples of how you've effectively managed schedules or appointments in previous roles. Mention any experience with diary management or handling multiple tasks simultaneously.
✨Familiarise Yourself with Veterinary Practices
Research Town & Country Veterinary Group and understand their services and values. Being knowledgeable about their practice will show your genuine interest in the position and help you connect with the interviewers.
✨Prepare for Common Receptionist Scenarios
Think about common situations a veterinary receptionist might face, such as dealing with upset clients or managing appointment conflicts. Prepare responses that showcase your problem-solving skills and ability to remain calm under pressure.
