Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers and drive sales in a dynamic team environment.
- Company: Join a leading medical device manufacturer with over 60 years of innovation.
- Benefits: Enjoy professional development, career growth, and a collaborative workplace culture.
- Why this job: Make a real impact in healthcare while advancing your career in sales.
- Qualifications: Experience in NHS or medical sales is preferred; passion for customer service is key.
- Other info: Potential pathway into field sales for those looking to grow.
The predicted salary is between 24000 - 42000 £ per year.
Location: Stafford, UK
Reporting To: National Sales Manager
Base £30-35k with 20% Bonus and Benefits
Company Profile: Recognised amongst users as a manufacturer and supplier of medical transfer systems, resulting from more than 60 years of research and development. As a global partner to the medical industry with Danish roots and production sites in five countries, the business contributes to the safe care of patients worldwide through reliable and innovative solutions in the fields of infusion, blood pressure monitoring and infusion pump technology.
Position Overview: Step into a role where your expertise in sales and customer service can truly shine. As an Inside Sales & Customer Service Specialist, you will be at the heart of a dynamic team, driving growth and ensuring exceptional customer experiences. This position offers a stimulating environment where your contributions are valued and your professional growth is encouraged.
Key Responsibilities:
- Proactive Customer Engagement: Utilise various tools such as phone, email, Teams, and webinars to engage with existing and potential customers. Develop strategic plans to expand business and maintain a robust pipeline of prospects.
- Customer Service Excellence: Collaborate with colleagues across Administration, Warehouse, Finance, and Sales to deliver exemplary customer service. Lead customer interactions, particularly with procurement and clinical stakeholders, ensuring all enquiries are managed efficiently.
- Sales Focus: Maintain detailed account plans and a comprehensive CRM database. Generate and analyse sales data to identify trends, track performance, and develop strategies for growth.
- Customer Communication: Coordinate formal communications, manage customer quotations, and ensure all documentation is accurate and logged appropriately.
- General Responsibilities: Assist with tender bids, liaise with Finance, and contribute to the overall smooth operation of the business.
Skills & Experience Required:
We are looking for candidates that have experience working with or for the NHS and have an interest in Internal Sales OR moving into Field Sales after proving themselves.
Candidates may be:
- Internal Sales / Customer Support professionals with experience within the medical device / Life Science Space
- Clinical professionals looking for a move into sales
- Experienced field sales professionals with some NHS experience
- Sales professionals who have shadowed medical sales reps and are looking to move into the medical sales sector
Benefits:
- Professional Development: Comprehensive training and induction programme to ensure you are well-equipped for success.
- Impactful Work: Contribute to company vision of building reliable relationships through transparency, integrity, and expertise.
- Collaborative Environment: Work closely with a supportive team, fostering a positive and cooperative workplace culture.
- Career Growth: Opportunities for advancement within a globally recognised company.
Join and be a part of a team that values excellence, integrity, and innovation. Your role as an Inside Sales & Customer Service Specialist will not only enhance your career but also contribute significantly to the company's mission of delivering outstanding medical transfer systems.
Inside Sales Representative - Medical Devices employer: Progress Sales Recruitment
Contact Detail:
Progress Sales Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative - Medical Devices
✨Tip Number 1
Familiarise yourself with the medical devices industry, especially the specific products and services offered by our company. Understanding the nuances of medical transfer systems and their applications will help you engage more effectively with potential customers.
✨Tip Number 2
Network with professionals in the medical sales field, particularly those who have experience with the NHS. Attend industry events or webinars to connect with others and gain insights that could give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Highlight specific instances where you successfully resolved issues or improved customer satisfaction, as this role heavily emphasises customer engagement and service excellence.
✨Tip Number 4
Showcase your ability to work collaboratively across departments. Since the role involves liaising with various teams, demonstrating your teamwork skills and how you've contributed to a positive workplace culture can set you apart from other candidates.
We think you need these skills to ace Inside Sales Representative - Medical Devices
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service, particularly within the medical devices or life sciences sector. Emphasise any previous roles that involved working with the NHS or similar healthcare environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the medical industry and your understanding of the company's mission. Mention specific skills that align with the job description, such as proactive customer engagement and sales focus.
Highlight Relevant Skills: In your application, clearly outline skills that are essential for the role, such as communication, teamwork, and data analysis. Provide examples of how you've successfully used these skills in past positions.
Show Enthusiasm for Growth: Express your interest in professional development and career growth within the company. Mention your willingness to learn and adapt, especially if you're considering a future move into field sales.
How to prepare for a job interview at Progress Sales Recruitment
✨Know Your Medical Devices
Familiarise yourself with the specific medical devices the company manufactures and supplies. Understanding their features, benefits, and applications will help you engage confidently with interviewers and demonstrate your genuine interest in the role.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in sales or customer service, especially if it relates to the NHS or medical devices. Use specific examples to illustrate how your skills can contribute to the company's goals and customer engagement strategies.
✨Showcase Your Communication Skills
As an Inside Sales Representative, effective communication is key. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would handle customer interactions and manage enquiries efficiently.
✨Demonstrate a Growth Mindset
Express your enthusiasm for professional development and career growth within the company. Share your aspirations, whether it's moving into field sales or taking on more responsibilities, to show that you are committed to contributing to the team's success.
