Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage check-ins and check-outs, and ensure exceptional customer service.
- Company: Join Hilton, the UK's #1 Great Place to Work 2025, known for its inclusive culture.
- Benefits: Enjoy a competitive hourly rate, free meals, career growth opportunities, and high street discounts.
- Why this job: Be part of a passionate team creating memorable experiences and making a difference in hospitality.
- Qualifications: Friendly, positive attitude with a passion for customer service; no prior experience required.
- Other info: Modern team areas and a chance to participate in corporate responsibility programmes.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Hourly Rate of ÂŁ12.27
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Guest Experience Day after successfully passing probation
- Modern and inclusive Team Member’s areas
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. You will join the Front Office team, working in the Reception area of the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities. Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Receptionist employer: Hilton Worldwide, Inc.
Contact Detail:
Hilton Worldwide, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Hilton's values and mission. Understanding their commitment to hospitality and inclusiveness will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills. As a Receptionist, you'll be the first point of contact for guests, so role-playing different scenarios can help you feel more confident in providing exceptional service.
✨Tip Number 3
Network with current or former Hilton employees. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge during the hiring process.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your genuine interest in the position and helps you determine if Hilton is the right fit for you, making a positive impression on your potential employers.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any previous roles where you provided exceptional service, as this is crucial for a Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences for guests. Mention specific skills that align with the job description, such as communication and problem-solving.
Highlight Teamwork Skills: Since the role involves working within a team, be sure to mention any past experiences where you successfully collaborated with others. This will demonstrate your ability to fit into their inclusive culture.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Receptionist role.
How to prepare for a job interview at Hilton Worldwide, Inc.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with the company's mission.
✨Demonstrate Excellent Communication Skills
As a receptionist, communication is key. Practice clear and friendly responses to common questions you might face in the interview. This will showcase your ability to interact positively with guests and colleagues alike.
✨Familiarise Yourself with the Hotel
Research Hilton Nottingham Hotel and its facilities before the interview. Being knowledgeable about the hotel’s offerings will not only impress your interviewers but also help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as difficult guests or busy periods. Think of examples from your past experiences where you successfully managed similar challenges.
