At a Glance
- Tasks: Support the Store Manager and ensure top-notch customer service and product quality.
- Company: BUBBLE CITEA is a beloved local bubble tea brand focused on quality and customer satisfaction.
- Benefits: Enjoy free bubble tea on breaks, staff discounts, and great training for career growth.
- Why this job: Join a fun, family-like environment where your contributions truly matter and career development is prioritised.
- Qualifications: Experience in fast-paced food/beverage settings and a positive, energetic attitude are ideal.
- Other info: Flexible hours including evenings and weekends; TikTok content creation is part of the role!
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to uphold our core values of high-quality drinks, outstanding customer service, cleanliness, and hygiene. We are looking for individuals who love customer service to join our bubble tea family and deliver excellent customer experiences, ensuring a high level of customer satisfaction. Creating a family environment within the workplace is one of our key values, making our customers and employees extremely valuable to us. To show how much we value our employees, we focus on and invest in your career development and promotion. If you are seeking a career and not just a job, you are in the right place!
WE ARE LOOKING FOR:
- Part Time Keyholder (Glasgow Silverburn)
YOU WILL:
- Be part of a support network working alongside the Store Manager
- Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
- Ensure product quality and customer service meet company standards
- Lead team members to maintain the cleanliness and upkeep of our kiosks
- Protect employees and customers by providing a safe and clean store environment
- Ensure efficient and effective operation by bubble baristas to accomplish daily duties
- Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
- Remain calm & observant during busy periods or unforeseeable situations and deploy team members to ensure the best customer experiences
- Manage and create content for TikTok
- Complete reasonable tasks assigned by the company
YOU ARE:
- Ideally have experience in driving a high sales-focused culture in a fast-paced food/beverage industry
- Able to work flexible hours, including evenings, weekends, or holidays
- Legally eligible to work in the UK
- An energetic person with positive thinking and a 'can do' attitude
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share your knowledge with our customers & the team
WE WILL:
- Amazing opportunities for career progression
- Provide a free bubble tea drink on breaks during your shift
- Offer staff discount on our bubble tea drinks
- Provide great training to help you integrate into the team quickly
- Strive to offer numerous opportunities for your growth as part of BUBBLE CITEA
Part Time Keyholder employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Keyholder
✨Tip Number 1
Familiarise yourself with BUBBLE CITEA's core values and mission. When you understand their focus on high-quality drinks and outstanding customer service, you can tailor your conversations during interviews to reflect these values, showing that you're a perfect fit for their team.
✨Tip Number 2
Highlight any previous experience in the food and beverage industry, especially in roles that required teamwork and customer interaction. Be ready to share specific examples of how you've contributed to a positive customer experience or helped solve problems in a fast-paced environment.
✨Tip Number 3
Demonstrate your enthusiasm for bubble tea and the brand itself. If you’re a fan of their products, mention your favourite drinks and why you love them. This passion can set you apart from other candidates and show that you genuinely care about the role.
✨Tip Number 4
Prepare to discuss your flexibility regarding working hours. Since the role requires availability during evenings, weekends, and holidays, being upfront about your schedule and willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Part Time Keyholder
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with BUBBLE CITEA's core values, such as high-quality service and teamwork. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Highlight any previous experience in customer service or the food and beverage industry. Emphasise skills that demonstrate your ability to work in a fast-paced environment and your commitment to maintaining high standards.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've contributed to team success in past roles and how you can bring that experience to BUBBLE CITEA.
Showcase Your Social Media Skills: Since the role involves managing TikTok content, mention any relevant experience you have with social media. Provide examples of successful campaigns or content you've created to demonstrate your creativity and understanding of the platform.
How to prepare for a job interview at TN United Kingdom
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles, as this aligns perfectly with the values of BUBBLE CITEA.
✨Demonstrate Teamwork Skills
Since the role involves contributing to a teamwork environment, be prepared to discuss your experiences working in teams. Highlight instances where you helped solve problems or supported colleagues, showcasing your ability to foster a collaborative atmosphere.
✨Emphasise Flexibility and Adaptability
BUBBLE CITEA values employees who can work flexible hours. Be ready to talk about your availability and any past experiences where you successfully adapted to changing situations, especially in fast-paced environments.
✨Prepare for Content Creation Questions
As managing TikTok content is part of the job, think about creative ideas you could bring to the table. Discuss any relevant experience you have with social media or content creation, and be ready to share your thoughts on engaging customers through these platforms.