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- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: GLG connects clients to a vast network of experts for invaluable insights across various fields.
- Benefits: Enjoy a collaborative culture, robust training, and opportunities for career growth and mentorship.
- Why this job: Join a dynamic team, develop essential business skills, and make a real impact for clients.
- Qualifications: Bachelor's degree required; 0-3 years in client-facing roles; strong communication and problem-solving skills.
- Other info: Flexible hours may be needed based on client demands.
The predicted salary is between 28800 - 48000 £ per year.
GLG is seeking German Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific Responsibilities Include (but Are Not Limited To):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As An Associate, You Will Have The Opportunity To:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An Ideal Candidate Will Have The Following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
Associate, Service - Global PSF - German Speakers employer: GLG
Contact Detail:
GLG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service - Global PSF - German Speakers
✨Tip Number 1
Familiarise yourself with GLG's Insight Network and the types of clients they serve. Understanding their business model and client needs will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills, especially in German, as this role requires fluency. Engage in mock conversations or role-plays to build confidence in discussing complex topics clearly and effectively.
✨Tip Number 3
Showcase your critical thinking and problem-solving abilities by preparing examples from your past experiences. Be ready to discuss how you've tackled challenges and delivered results in a client-facing environment.
✨Tip Number 4
Network with current or former GLG employees on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Associate, Service - Global PSF - German Speakers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, sales, or account management. Emphasise skills like communication, critical thinking, and problem-solving that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to build client relationships and deliver tailored support.
Highlight Language Proficiency: Since this role requires German language skills, ensure you clearly state your proficiency level in German on your CV and cover letter. If applicable, provide examples of how you've used your language skills in a professional setting.
Showcase Your Curiosity and Tenacity: In your application, illustrate your natural curiosity and competitive spirit. Share examples of how you've gone above and beyond in previous roles to delight clients or solve complex problems.
How to prepare for a job interview at GLG
✨Show Your Curiosity
Demonstrate your natural curiosity during the interview. Ask insightful questions about GLG's services and how they engage with clients. This shows that you're genuinely interested in the role and eager to learn.
✨Highlight Your Communication Skills
Since the role involves a lot of client interaction, be sure to showcase your communication skills. Practice articulating your thoughts clearly and confidently, especially in German, as this will be crucial for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your critical thinking and problem-solving abilities. Prepare examples from your past experiences where you successfully navigated challenges or delivered exceptional client service.
✨Emphasise Team Collaboration
GLG values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team project and how it led to successful outcomes.
