At a Glance
- Tasks: Engage with clients, manage projects, and deliver tailored solutions.
- Company: GLG is the world's leading insight network connecting clients with industry experts.
- Benefits: Gain transferable skills, enjoy a collaborative environment, and potential for career advancement.
- Why this job: Join a dynamic team, enhance your communication skills, and make a real impact.
- Qualifications: Bachelor’s degree, 0-3 years in client-facing roles, strong critical thinking, and communication skills.
- Other info: Flexible hours required; embrace a culture of diversity and inclusion.
The predicted salary is between 28800 - 48000 £ per year.
GLG is seeking German-speaking Associates who are eager to learn and excel in delivering top-tier client service within a performance-driven, merit-based, and team-oriented environment. Associates are vital to GLG's Insight Network—the world's largest and most diverse source of firsthand expertise. The role involves dynamic communication, working directly with leading professionals—such as top financial services firms, consultancies, and corporations—to connect them with the insights they need to succeed.
Ideal candidates should possess curiosity, strong critical thinking skills, and a competitive spirit. You will undergo comprehensive onboarding and training programs to develop skills in project delivery, client relationship management, and expert engagement. Within a few months, you will manage the entire project lifecycle, engage with top clients and experts regularly, and receive ongoing coaching to enhance your project management and communication skills.
Key Responsibilities:- Engaging daily with clients to build relationships, provide tailored support, and implement custom solutions to help them succeed.
- Managing client projects from initiation to completion, including scoping, recruiting experts, and delivering quality outcomes.
- Collaborating with colleagues and stakeholders to maximize commercial outcomes, grow revenue, and retain accounts.
- Adhering to GLG’s compliance standards and embodying company values.
- Thriving in a fast-paced, collaborative environment with global colleagues.
- Developing transferable skills in client service, communication, negotiation, and project management.
- Building account management and commercial skills through direct client interaction.
- Potential to advance into people management and leadership roles after demonstrating excellence as an individual contributor.
- Bachelor’s degree or higher.
- 0-3 years of experience in client-facing, sales, or account management roles.
- Strong critical thinking and creative problem-solving abilities.
- Excellent communication and interpersonal skills, comfortable with outreach via phone.
- Ability to work independently and collaboratively in a dynamic environment.
- Receptive to coaching and feedback.
- Effective multitasking and prioritization with attention to detail.
- Hustle and tenacity to exceed client expectations.
- An appreciation for data and numerical insights.
- Willingness to work flexible hours, including evenings and some holidays, as needed.
GLG is the world’s leading insight network, connecting clients with a vast array of experts across industries. We uphold a strict compliance framework ensuring structured, transparent, and ethical engagement, which is a key differentiator for us. GLG is an equal opportunity employer, committed to diversity and inclusion.
Associate, Service - Global PSF (German Speaker) - July 2025 Start employer: The Agency at DCG ONE
Contact Detail:
The Agency at DCG ONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service - Global PSF (German Speaker) - July 2025 Start
✨Tip Number 1
Familiarise yourself with GLG's Insight Network and the industries they serve. Understanding their client base and the types of projects they handle will help you speak confidently about how you can contribute to their success during interviews.
✨Tip Number 2
Brush up on your German language skills, especially in a business context. Being able to communicate effectively with clients in their native language will set you apart and demonstrate your commitment to providing excellent service.
✨Tip Number 3
Network with current or former employees of GLG to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach and show that you're a great fit for their team.
✨Tip Number 4
Prepare to discuss examples of your critical thinking and problem-solving skills. Think of specific situations where you've successfully managed projects or resolved client issues, as these experiences will resonate well with the role's requirements.
We think you need these skills to ace Associate, Service - Global PSF (German Speaker) - July 2025 Start
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, sales, or account management. Emphasise any skills that align with the job description, such as critical thinking, communication, and project management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your German language skills and how they will benefit the team. Use specific examples from your past experiences to demonstrate your problem-solving abilities and client service skills.
Highlight Relevant Skills: In your application, clearly outline your strong interpersonal skills and ability to work in a team-oriented environment. Mention your comfort with dynamic communication and your eagerness to learn and adapt, which are crucial for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for the Associate role.
How to prepare for a job interview at The Agency at DCG ONE
✨Showcase Your Curiosity
Demonstrate your eagerness to learn and explore new ideas during the interview. Ask insightful questions about the role and the company, showing that you are genuinely interested in how GLG operates and how you can contribute.
✨Highlight Your Communication Skills
Since the role involves dynamic communication with clients, be prepared to discuss your previous experiences where you successfully engaged with clients or stakeholders. Use specific examples to illustrate your excellent interpersonal skills.
✨Emphasise Team Collaboration
GLG values a team-oriented environment, so share instances where you worked effectively within a team. Highlight your ability to collaborate and support colleagues to achieve common goals, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your critical thinking and problem-solving abilities. Prepare for scenario-based questions where you might need to demonstrate how you would handle client projects or resolve conflicts, showcasing your analytical skills.