Programme Coordinator

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Job overview: The successful post holder will join the Workforce Training and Education (WT&E) Primary Care Department covering Kent, Surrey and Sussex (KSS). The KSS Primary Care Department is an integral part of the WT&E directorate across KSS covering a region that is densely populated part of the South East benefiting from close proximity to London, good rail links and several areas of outstanding natural beauty including a long and ever-changing coastline.

The Primary Care Department exists to support and lead the recruitment and retention of the entire multi-professional primary care workforce, including doctors, nurses and the increasing range of allied health professionals who have expanded the primary care workforce in recent times. Our vision is to ensure that not only is there sufficient supply of health professionals now and in the future, but also to make primary care the premier choice for NHS careers in KSS.

Main duties of the job: The post-holder will be responsible for coordinating and delivering programmes of work as a member of the Primary Care Department working with health and care stakeholders across defined localities, as well as with relevant regional and national colleagues if required. They will ensure that a portfolio of tasks/projects is planned, managed and delivered effectively, as the post is part of a wider Primary Care Department working across the South East. There will be an expectation for occasional travel to meet with the wider team or attend regional events with the office base being at York House, Horley.

This role will have a focus on supporting ICB and Locality Training Hubs, GP Practices, General Practice Educators and the wider Primary Care with workforce development and transformation initiatives, as defined by local, regional and national priorities.

Working for our organisation: The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
• Making the NHS a great place to work, where our people can make a difference and achieve their potential
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher.

Detailed job description and main responsibilities can be found in the attachments. Candidates invited to interview will be required to undertake a short presentation followed by a standard interview. Presentation titles will be distributed with interview invites and candidates will receive at least a week to prepare.

Person specification: Qualifications: Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area. Evidence of continued professional development. Further training or significant experience in project management, financial management or supporting change management processes.

Knowledge and Experience: Experience in communications and stakeholder management (internal and external stakeholders). Comprehensive knowledge of project management and/or quality improvement. Extensive knowledge of Microsoft tools such as Teams, SharePoint, and Automate etc. Experience of managing a team and achieving objectives by working with others not under direct line management control. Detailed knowledge of maintaining confidentiality and implementing data protection legislation requirements including information governance. Knowledge of working with GP practices and partner organisations across the health and care system. Experience of business planning, monitoring budgets, evaluating performance, managing risks and reporting.

Skills, Capabilities and Attributes: Clear communicator with excellent writing, report writing and presentation skills; capable of collating complex qualitative and quantitative information to extract key messages. Able to work on own initiative, problem solving, organising and prioritising own and others’ workloads to changing and often tight deadlines. Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support. Utilise influencing and presentation skills to diligently explain highly complex, or sensitive information to large groups or differing stakeholder groups where challenge or resistance may exist. Ability to analyse and interpret contentious information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues / support with decision making.

Values and Behaviours: Commitment to and focused on quality, promotes high standards in all they do i.e. actively develops themselves and support others to do the same. Intuitive problem solver demonstrating adaptability, flexibility and ability to cope with change. Values diversity, operating with integrity and openness, and demonstrates commitment to equality of opportunity and good working relationships. Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Our commitments to you: We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that.

We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview. Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position. Please note that we currently do not accept applications via recruitment agencies.

The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data. If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. We welcome applications from all candidates and strive to treat all applicants fairly.